“Returns are a nuisance, for everyone”

2023-06-19 10:02:00

Clothing, shoes, sporting goods, CDs, DVDs, records, furniture and garden products: 54 percent of online buyers in Austria returned these goods more often in the past twelve months – at least for some orders. This is the result of a survey conducted by the Institute for Trade, Sales and Marketing (IHaM) at the Johannes Kepler University in Linz among 1026 respondents. The more frequently people order online, the disproportionately more often products will come back
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#Returns #nuisance