2023-12-07 09:55:59
AMany people choose to travel by air to reach their destination as quickly as possible in the most convenient way. But what if none of these are available on a flight, and instead it is a loss of money, humiliation and loss of time? Virali Modi, a disabled person and a social activist, has come out with severe criticism once morest Indigo Airlines following such a bad experience. Last Tuesday, Virali had to face a series of bad experiences while traveling from Delhi to Mumbai on IndiGo Airlines. Virali herself shared regarding these things through her social media page.
She begins her social media post by accusing Indigo Airlines of not caring or having compassion for its passengers with disabilities. She also says that since 2006, she has been paralyzed from the waist down and is moving with the help of a wheelchair. Virali alleges that on December 5, 2023, when he was traveling on flight 6E-864 from Delhi to Mumbai, the mishaps he faced were immense. They allege that following the flight reached Mumbai and all the passengers disembarked, they waited for 40 minutes for someone to come and let them out.
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His condition was further complicated by the fact that the cabin crew forgot regarding him and the emergency button inside the plane did not work. They also alleged that following getting out of the plane and asking for a wheelchair to leave, there was no response for a long time. Veerali alleges that the problems did not end there and she had to wait for an hour at the baggage counter for her own wheelchair. They also say that the cushion that was specially attached to his personal wheelchair was lost during this time.
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Indigo Airlines does NOT care regarding their passengers with disabilities. I’ve been paralysed from the waist down since 2006 and I use a wheelchair for mobility. I flew from Delhi to Mumbai on 5th December, 2023 on flight number 6E-864. After everyone deplaned, the cabin crew…
— Virali Modi (@Virali01)
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She also mentioned that the missing cushion was the solution to her physical problems. “First, you stole my honor, then you stole my freedom, now you are stealing my peace of mind. Virali finally ended her social media post by asking Indigo Airlines, are you not ashamed? In any case, following the post became a discussion on social media, many people have come forward to criticize Indigo Airlines.
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Last Updated Dec 7, 2023, 3:31 PM IST
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