The Action Plan of the Independent Public Revenue Authority for 2024 was presented today by the Governor of AADE, Giorgos Pitsilis.
The actions presented by Mr Pitsilis from side AADE they focus on providing optimal services to citizens and businesses, promoting innovation and digitization and operational upgrading of the Organization, while developing in three main axes:
Tax Compliance
The strategic direction is the continuous facilitation of taxpayers’ compliance and at the same time the constant prevention of evasion of their obligations. As Mr. Pitsilis said: “We want to make it easy to be consistent and hard to avoid.”
Presented:
- The new digital control tools, such as the POS-cashier interface, digital shipping slip, pilot digital customer register, myData mandatory, digital control of signs and CONTROLlive2.0
- The interoperability of data acquisition and utilization with maturing projects, such as the interface with the Land Registry, the real-time recording of changes in Shareholders, Capital, Managers with GEMI & Register of Beneficial Beneficiaries, the receipt of data from foreign payment institutions
- The pre-filling of important data for income tax returns
- The priorities of Customs and Chemicals with the implementation of a new regulatory framework for supervision and control of the fuel supply chain, completion of the fuel input-output project, centralization of control of customs documents and upgrading of operational capacity of Chemical Services
New model of organization and operation of AADE
The new operating model of AADE was presented, which is already being implemented, in order to respond to the increased requirements of the operational fields.
In particular, new generation services were analyzed which include:
- Central headquarters, which houses most of AADE’s staff services
- Special regional centers for control, certification and collection, real estate taxation and citizen service
- Local services, as an evolution of the DOU in Attiki and Thessaloniki
- Special control forces
Serving Citizens and Businesses with new digital tools
- Mobile apps: Mobile application for tax services (tax payment, personalized updates and alerts, wallet with important tax documents) and possibility to issue invoice and shipping slip from mobile
- KEF & AI chatbot: Enhanced AADE Call Center and artificial intelligence Chatbot to provide information and navigate AADE’s digital services
- End-to-end digital business interruption
- Detailed digital certificates of the Registry with QR
- TIN for minors (phase 2, minors from 1 to 12 years)
- Interface with GEMI for new changes of other legal entities
- End-to-end digital transformations of headquarters and company KAD
- Succession of heirs in the administration of deceased persons
- Application access authorizations
- Reduction of ENFIA on insured properties
- Digitization of other capital tax returns
- Auto-completion of E9 on donations and parental benefits of real estate
- Registry of Property Ownership and Management
- Simplifications in the personal income tax certificate
- New AADE website
Customs digital services
- Single Window (Pre-Customs Procedures)
- Automation of the export finalization process
- Automatic finalization of import declarations – Automatic sending of Customs Delivery Permit
- Goods
- Automatic rendering of electronic payment identity related to customs debts
- Digitization of entry-exit and transfer of domestic goods in Free Zones
According to the newsit, the Governor of AADE, Giorgos Pitsilis, said: “Our Action Plan for 2024 renews our commitment to continuous improvement and our dedication to creating a positive impact on the daily lives of citizens and businesses. We are confident that our actions will actively contribute to the further reduction of tax evasion and the safeguarding of public revenues. We continue to change and evolve for the benefit of society as a whole.”
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