Arsenal supporters planning to travel to the Etihad Stadium to support the team against Manchester City on Sunday, April 19th, will discover a detailed guide to ticket information and key details for the Premier League fixture. With a 4:30 PM kick-off, the club has released information regarding ticket allocation, distribution, and important guidelines for ensuring a smooth entry and accurate attendance recording. Securing tickets for this highly anticipated match requires careful attention to the sales phases and digital pass procedures.
A total of 3,065 tickets have been allocated to Arsenal supporters for the match, situated in the South Stand, specifically blocks 013, 014, 112, 113, 114, 313, and 314. The club is emphasizing a digital ticketing system, with all tickets issued as digital passes sent to lead client members. It’s crucial for supporters to ensure their email addresses are up-to-date to receive their tickets promptly.
Ticket Distribution and Key Dates
Digital passes will be distributed on Tuesday, April 14th. Supporters who haven’t received their tickets by Thursday, April 16th, are advised to contact Arsenal’s Supporter Services Team at 020 7619 5000 (option 1). A notable feature of certain blocks – 013, 014, 313, and 314 – is the inclusion of rail seating, offering supporters the option to stand throughout the match. As with all away fixtures, supporters aged 13 and under must be accompanied by an adult (over 18) when entering the Etihad Stadium.
Arsenal is actively encouraging supporters to only purchase tickets if they intend to attend the game, aiming to maximize attendance and maintain a vibrant away support. The club is also reinforcing the importance of ticket scanning upon entry to the stadium, a process crucial for accurate attendance records and potential loyalty point implications.
Importance of Ticket Scanning and Attendance Recording
Arsenal closely monitors away match attendance using access control data provided directly by the hosting club, in this case, Manchester City. This data is used to confirm attendance and, importantly, to determine away match points. The club explicitly states that documentation – including photographs, receipts, or travel bookings – will not be accepted as proof of attendance. Failure to scan a ticket will result in the removal of the associated away match loyalty point. Repeated failures to scan could lead to further point removals, as outlined in section 3.8 of the Arsenal Away Match Ticket Terms and Conditions Season 2025-2026.
Away Ticket Exchange and Ticket Collection
For those who have secured tickets but are unable to attend, Arsenal has introduced a new Away Ticket Exchange service, replacing the previous Away Ticket Transfer system for the 2025-2026 season. This exchange will open once the fixture is sold out. Randomly selected supporters may be required to collect their tickets, and those selected will receive an email with collection details. Photo ID matching the name on the ticket is mandatory for collection, and third-party collections are not permitted.
Ticket Prices and Sales Phases
Ticket prices vary based on age group:
| Ticket Type | Ticket Price (£) | Accessibility Ticket Price (£) |
|---|---|---|
| Adult | 30.00 | 20.00 |
| Over 65 | 25.00 | 20.00 |
| Under 22 | 25.00 | 20.00 |
| Under 18 | 18.00 | 18.00 |
The accessibility ticket price includes a complimentary personal assistant ticket, subject to eligibility. Members purchasing concession-priced tickets should bring valid ID, as it may be required upon entry to the stadium.
Ticket sales are phased based on membership level and loyalty points:
- Phase 1: Platinum, Gold & Travel Club Members (60+ points) – Sale Date: March 16, 2026, 10:00 AM
- Phase 2: Platinum, Gold & Travel Club Members (55+ points) – Sale Date: March 16, 2026, 2:00 PM
All tickets are subject to availability and can be purchased online (booking fees apply). Purchasers will need a valid password, email address, membership number, and credit/debit card details.
Travel Information
Details regarding away travel arrangements are currently listed as “TBC” (To Be Confirmed) by Arsenal. Supporters are advised to check the official Arsenal website for updates as they become available.
As Arsenal prepares to face Manchester City at the Etihad Stadium, ensuring a smooth and well-documented attendance for travelling supporters remains a priority. The club’s emphasis on digital ticketing, accurate scanning, and the new Away Ticket Exchange service reflects a commitment to enhancing the matchday experience for its loyal fanbase. Further updates regarding travel arrangements will be communicated through official channels as the match date approaches.
Stay tuned to Arsenal.com for the latest information and updates regarding this important Premier League fixture. We encourage supporters to share their experiences and thoughts on social media using the hashtag #ARSENAL.
