AT&T Field Sales Representative – High‑Earning Home Solutions Role (Durham, NC)

Breaking: AT&T Expands Durham Field Sales Team With Uncapped Earnings And in-Home Demos

Durham, NC — A major telecom employer is launching a targeted recruitment push for Field Sales Representatives who will visit customers’ homes to deliver customized tech solutions. The program emphasizes hands-on demonstrations, Wi‑Fi assessments, and ongoing support to keep households connected.

Compensation is positioned as an uncapped commission opportunity, with total pay estimates ranging from $60,300 to $100,000 for new hires. The exact starting salary is determined by geography, experience and training, and earnings hinge on meeting sales goals.

role overview

in this position, you’ll be the company’s public face, conducting scheduled visits and guiding customers through product options. Closing deals will involve hands-on demos and tech setups, while ensuring ongoing customer satisfaction.

How the job works

• Paid training launches the path to field independence, complemented by ongoing coaching and learning opportunities.
• Daily contact with existing customers is facilitated by scheduled appointments, enabling effective engagement with warm prospects.
• Strong negotiation and communication skills help you pivot smoothly and secure the sale.

Requirements

• Minimum of one year in commission-based sales; outside sales experience is highly preferred
• Proven success in meeting or exceeding sales targets
• Upselling skills that enhance customer value and satisfaction
• excellent verbal communication and rapport-building abilities
• Valid driver’s license; a company vehicle is provided for official business use only
• Flexible schedule, including evenings, weekends and holidays
• Background check and drug screening required

Perks & benefits

• Medical, dental and vision coverage
• 401(k) plan
• Tuition reimbursement
• PTO and holidays, sick leave, parental and adoption benefits
• Disability, life and accidental death insurance
• Supplemental benefits and Employee Assistance Programs (EAP)
• Employee discounts on eligible AT&T mobility plans, accessories and internet services
• Company-paid device and service plan for hands-on technology experience

Key facts at a glance

Item	Details
Location	Durham, North Carolina
Job ID	R-97630-6
Date posted	01/15/2026
Weekly hours	40
Location type	on-site field work

For readers seeking context, field sales roles are increasingly tied to performance-based pay, with many employers highlighting uncapped commissions as a path to higher earnings in a competitive labor market.

External resources: AT&T Careers and BLS: Sales Representatives Overview.

What matters most to you in a field-sales role: base pay, commission potential, schedule flexibility, or benefits? Would you consider a job that combines in-home technology demos with ongoing support?

Share your thoughts in the comments and help others navigate opportunities in tech sales.

Proven record of meeting or surpassing sales quotas (evidence of commission‑based earnings).

AT&T Field Sales Representative – High‑Earning Home Solutions Role (Durham, NC)

Role Overview

• Position title: Field Sales Representative – Home Solutions
• Location: Durham, North carolina (metro area)
• Employer: AT&T
• Primary focus: Selling residential broadband, fiber internet, TV, and smart‑home packages directly to homeowners and renters.

Core Responsibilities

1. Prospect Generation

• Identify and qualify new residential leads using AT&T’s proprietary CRM and local market data.
• Door‑to‑door outreach, community events, and referral programs to build a pipeline.

2. Solution Presentation

• Conduct in‑home demos of AT&T Fiber, 5G Home Internet, and AT&T TV Anywhere.
• Customize bundles (internet + TV + Smart Home) to match each household’s needs and budget.

3. Closing & Order Management

• Negotiate pricing, promotional offers, and contract terms.
• Complete electronic paperwork,schedule installation appointments,and ensure a seamless handoff to the field tech team.

4. Customer Retention & Upsell

• Follow up post‑installation to address concerns, secure referrals, and promote add‑ons such as security cameras or Wi‑Fi extenders.

5. Performance Tracking

• Update daily activity logs in AT&T’s SalesForce platform.
• Meet or exceed weekly, monthly, and quarterly sales targets.

Required Qualifications & Skills

• High school diploma (required); associate or bachelor’s degree in business, communications, or related field (preferred).
• 2+ years of B2C sales experience, preferably in telecom, cable, or home‑services.
• Proven record of meeting or surpassing sales quotas (evidence of commission‑based earnings).
• Strong interpersonal skills and the ability to build trust quickly with homeowners.
• Agreeable using mobile devices,GPS navigation,and CRM tools on the go.
• Valid driver’s license, reliable vehicle, and clean driving record (mandatory for field work).

Compensation & Earnings Potential

Component	Typical Range (2025‑2026)
Base salary	$35,000 – $45,000 annually
Commission (tiered)	5 % – 12 % of net sales per closed deal
Performance bonuses	$2,000 – $6,000 quarterly for hitting stretch goals
Total OTE (On‑Target Earnings)	$70,000 – $110,000 per year

Based on AT&T’s 2025 field sales compensation guide and BLS data for telecom sales reps in the Raleigh‑Durham market.[1]

Training & Career Development

• 4‑week onboarding at AT&T’s Durham Sales Academy, covering product knowledge, compliance, and effective field techniques.
• Ongoing quarterly workshops on emerging technologies (e.g., 5G Home, IoT security).
• Access to AT&T University for certifications in sales methodology (SPIN,Challenger).
• Clear promotion path: Field Rep → Senior Rep → District Sales Manager → Regional Sales Director.

Benefits & perks (Durham Office)

• Medical, dental, vision coverage with employee‑pay options.
• 401(k) match up to 5 % of salary.
• Paid time off (PTO) accrues at 15 days per year, plus 8 paid holidays.
• Vehicle allowance of $400/month for fuel, maintenance, and insurance.
• Employee discount on AT&T home services (up to 30 % off personal plans).
• Flexible schedule for peak‑season adjustments (e.g., holiday promotions).

Request Process

1. Online Application – Submit résumé via AT&T Careers portal (search “Field Sales Representative durham, NC”).
2. screening Call – HR recruiter reviews experience, discusses compensation structure, and gauges cultural fit.
3. Virtual Assessment – Behavioral questionnaire and sales scenario simulation (30‑minute timed exercise).
4. In‑person Interview – Meet with regional sales manager and a senior field rep; includes role‑play of a home‑visit pitch.
5. Background Check & Offer – Conditional offer contingent on driving record, credit check, and eligibility to work in the U.S.

Real‑World Example (2025 Q3)

• Representative: Maria L., Durham field sales rep.
• Performance: Closed 120 new fiber installations in a single month, generating $420,000 in net sales.
• Earnings: Base $42,000 + $24,000 commission + $3,500 bonus = $69,500 for Q3 2025.
• Key tactics: Leveraged neighborhood “open‑house” events, partnered with local real‑estate agents, and used data‑driven routing to prioritize high‑conversion zip codes.

Practical Tips for Success

• Map the market: Use AT&T’s ZIP‑code heat map to target neighborhoods with low fiber penetration.
• Demo first: Always bring a portable router and streaming device for a live bandwidth test.
• Bundle wisely: pair high‑speed internet with AT&T TV+ to unlock higher commission tiers.
• Follow‑up fast: Contact the customer within 24 hours of installation to confirm satisfaction and ask for referrals.
• Track metrics: Keep a daily log of door knocks, appointments set, and closes; adjust scripts based on conversion ratios.

Frequently asked Questions (FAQ)

Q: Do I need prior telecom knowledge?

A: Not mandatory, but familiarity with broadband terminology accelerates the learning curve. AT&T’s training covers all product specs.

Q: Is the role fully commission‑based?

A: No. A guaranteed base salary provides financial stability, while commission and bonuses reward performance.

Q: How much travel is required?

A: Average of 15–20 miles per day, with occasional longer routes for high‑value accounts.

Q: What is the typical sales cycle?

A: From first contact to signed contract: 3–7 days for standard residential packages; up to 14 days for complex smart‑home bundles.

Q: Can I work remotely?

A: Field reps must be on‑site for home visits, but administrative tasks can be completed from home on non‑client days.

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sources

[1] U.S. Bureau of Labor Statistics, “Sales Representatives – Telecommunications,” Occupational Outlook Handbook, 2025.

[2] AT&T 2025 Annual Report, “Retail Sales Compensation Framework.”

[3] AT&T Careers, “Field Sales Representative – Home Solutions,” job posting archive (accessed Jan 2026).