From the case of concert tourists Big Mountain Music Festival, Nakhon Ratchasima Province, was taken by a resort. A tent deposit of 300 baht was charged, but in the end, the customer could not be fully refunded. Until there are many people who have posted stories through social media.
The progress of this matter later, on December 13, 2022, the reporter met with Mr. Thammanoon Singerngam, a villager in Khao Khlung Subdistrict, Ban Pong District, being one of the customers staying at the resort. before disclosing information that This year is the first time that he intends to visit the Big Mountain event. Decided to transfer the money for booking tents in the resort on October 30, 2022, in the amount of 7 houses, amounting to 8,700 baht. Just carry the bag and stay at all without any extra cost. But when actually staying on December 9, 2022, they had to pay an additional tent deposit of 300 baht per house, totaling 2,100 baht.
While the management of the resort Not as advertised Both the issue of insufficient bathrooms, water does not flow, and the car park has to be parked 6 kilometers from the accommodation and has to pay an additional 350 baht parking fee, so decided to rent a car park near the accommodation for 450 baht instead. The resort still accepts walk-in visitors. causing the camping ground to be crowded with people As for the tents, the accommodation is small. Can not resist dew have to sleep in the car and take a shower at the temple instead
until the last day at about 10:00 a.m. after he had finished packing Stand in line to wait for your deposit to be refunded. heard a group of teenagers talking Makes me realize that the resort has a problem in terms of refunding the deposit, I feel pity for the children because many people do not have money to use to travel home. therefore went to help negotiate with the resort staff by Nong Toey, who is the admin of the resort, informed that The money has been transferred to the owner of the resort named Patchara. And now the owner of the resort has to talk to the police station. make people who stay dissatisfied
Later, the owner’s mother came out to negotiate. claiming to have no money and has no right to make decisions There is only a duty to pitch a tent. Because money is the responsibility of the child and the admin. Until finally, he asked the admin to use the remaining money in the account of 1,600 baht and transfer it to the children. who have suffered the most first for himself and the rest had to wait until the afternoon therefore received a refund and found out later that the resort paid a deposit back to the customer about 60,000 baht for the rest of the people have to wait and see Will the resort contact you back or not?
personally think such action is time consuming So that people who are waiting for less deposit or not, however, if they have the opportunity, they will still come to this event again. but will choose a standard accommodation and better management In this regard, I would like to pass it on to the elders. and related agencies Let’s come to check. and control accommodation standards Do not take advantage of consumers because it will spoil the atmosphere and confidence in tourism in the future.