2023-07-18 22:00:00
Page 0: Home Pages | Page 0: Philippe Monnier and Sandrine Mahier-Lefrançois – Foreword | Page 2 to 9: Philippe Monnier and Sandrine Mahier-Lefrançois – 1. Organization of the banking system | Page 10 to 15: Philippe Monnier and Sandrine Mahier-Lefrançois – 2. Bank marketing | Page 16 to 18: Philippe Monnier and Sandrine Mahier-Lefrançois – 3. Customer segmentation | Page 19 to 23: Philippe Monnier and Sandrine Mahier-Lefrançois – 4. Knowing the banking customer | Page 24 to 26: Philippe Monnier and Sandrine Mahier-Lefrançois – 5. The customer life cycle | Page 27 to 29: Philippe Monnier and Sandrine Mahier-Lefrançois – 6. The agency’s external analysis | Page 30 to 34: Philippe Monnier and Sandrine Mahier-Lefrançois – 7. The agency’s internal analysis | Page 35 to 39: Philippe Monnier and Sandrine Mahier-Lefrançois – 8. Profitability of the agency and the portfolio | Page 40 to 46: Philippe Monnier and Sandrine Mahier-Lefrançois – 9. Zooming in on banking negotiations | Page 48 to 59: Philippe Monnier and Sandrine Mahier-Lefrançois – 10. The bank account and how to open it | Page 60 to 68: Philippe Monnier and Sandrine Mahier-Lefrançois – 11. Face-to-face interview | Page 69 to 75: Philippe Monnier and Sandrine Mahier-Lefrançois – 12. Operating incidents | Page 76 to 83: Philippe Monnier and Sandrine Mahier-Lefrançois – 13. Premiums and other bank charges | Page 84 to 87: Philippe Monnier and Sandrine Mahier-Lefrançois – 14. Services associated with the account | Page 88 to 95: Philippe Monnier and Sandrine Mahier-Lefrançois – 15. The check | Page 96 to 100: Philippe Monnier and Sandrine Mahier-Lefrançois – 16. Bank cards | Page 101 to 104: Philippe Monnier and Sandrine Mahier-Lefrançois – 17. Selling bank cards: moving upmarket | Page 105 to 108: Philippe Monnier and Sandrine Mahier-Lefrançois – 18. Other payment services | Page 109 to 113: Philippe Monnier and Sandrine Mahier-Lefrançois – 19. Closing the account | Page 116 to 119: Philippe Monnier and Sandrine Mahier-Lefrançois – 20. The French tax system | Page 120 to 129: Philippe Monnier and Sandrine Mahier-Lefrançois – 21. Category income and the calculation of income tax | Page 130 to 136: Philippe Monnier and Sandrine Mahier-Lefrançois – 22. Property income and real estate capital gains | Page 137 to 142: Philippe Monnier and Sandrine Mahier-Lefrançois – 23. Income from movable capital and capital gains from the sale of securities | Page 143 to 146: Philippe Monnier and Sandrine Mahier-Lefrançois – 24. Property wealth tax (IFI) | Page 147 to 154: Philippe Monnier and Sandrine Mahier-Lefrançois – 25. Estates and donations | Page 155 to 160: Philippe Monnier and Sandrine Mahier-Lefrançois – 26. Tax exemption products | Page 162 to 166: Philippe Monnier and Sandrine Mahier-Lefrançois – 27. Elements of financial mathematics | Page 167 to 173: Philippe Monnier and Sandrine Mahier-Lefrançois – 28. Bank savings | Page 174 to 178: Philippe Monnier and Sandrine Mahier-Lefrançois – 29. Term savings products | Page 179 to 188: Philippe Monnier and Sandrine Mahier-Lefrançois – 30. Home savings | Page 189 to 202: Philippe Monnier and Sandrine Mahier-Lefrançois – 31. Life insurance | Page 203 to 209: Philippe Monnier and Sandrine Mahier-Lefrançois – 32. The sale of life insurance | Pages 210 to 216: Philippe Monnier and Sandrine Mahier-Lefrançois – 33. Retirement savings products | Page 217 to 226: Philippe Monnier and Sandrine Mahier-Lefrançois – 34. How to increase the collection of savings in the network? | Page 228 to 234: Philippe Monnier and Sandrine Mahier-Lefrançois – 35. Cash loans and consumer loans | Page 235 to 238: Philippe Monnier and Sandrine Mahier-Lefrançois – 36. The sale of short-term loans | Page 239 to 244: Philippe Monnier and Sandrine Mahier-Lefrançois – 37. Real estate loans and risk management | Page 245 to 247: Philippe Monnier and Sandrine Mahier-Lefrançois – 38. Selling a mortgage | Page 248 to 254: Philippe Monnier and Sandrine Mahier-Lefrançois – 39. Subsidized loans | Page 255 to 264: Philippe Monnier and Sandrine Mahier-Lefrançois – 40. The cost of a loan | Pages 265 to 272: Philippe Monnier and Sandrine Mahier-Lefrançois – 41. Credit transactions | Page 273 to 277: Philippe Monnier and Sandrine Mahier-Lefrançois – 42. Bridging loans and loans in fine | Pages 280 to 282: Philippe Monnier and Sandrine Mahier-Lefrançois – 43. The organization of financial markets | Pages 283 to 287: Philippe Monnier and Sandrine Mahier-Lefrançois – 44. Listing and market operation | Page 288 to 293: Philippe Monnier and Sandrine Mahier-Lefrançois – 45. Stock market orders | Page 294 to 297: Philippe Monnier and Sandrine Mahier-Lefrançois – 46. Shares and share transactions | Page 298 to 302: Philippe Monnier and Sandrine Mahier-Lefrançois – 47. Bonds | Pages 303 to 310: Philippe Monnier and Sandrine Mahier-Lefrançois – 48. Collective investment schemes (OPC) | Pages 311 to 314: Philippe Monnier and Sandrine Mahier-Lefrançois – 49. The equity savings plan (PEA) | Page 315 to 320: Philippe Monnier and Sandrine Mahier-Lefrançois – 50. Selling a PEA | Page 322 to 326: Philippe Monnier and Sandrine Mahier-Lefrançois – 51. Insurance products | Page 327 to 333: Philippe Monnier and Sandrine Mahier-Lefrançois – 52. Selling insurance products | Page 336 to 340: Philippe Monnier and Sandrine Mahier-Lefrançois – 53. Managing a dissatisfied customer | Pages 341 to 343: Philippe Monnier and Sandrine Mahier-Lefrançois – 54. The face of the bank of tomorrow: digital innovations through banking 3.0 | Page 344 to 348: Index | Page 352: End Pages.
1690202299
#Banking #techniques #Dunod #Techniques #Tertiaires
Banking techniques 2023 (Dunod “Techniques Tertiaires”, 2023)
Kuwait Finance House's results revive trading on the Kuwait Stock Exchange, by Reuters
A nation withdraws its candidacy for the organization of CAN 2025 and 2027, on the eve of the design...
Today's Economic Journal - Highlights - Kei Yao Nian: A huge amount of SVB deposits poured into HSBC
Table: These 22 banks levy fees on call money accounts
Eros launches three new brands in the UAE market
TotalEnergies' Impressive Q3 Results and Leadership in Renewable Energies
Electrical practice. kWh, kms... how to calculate the consumption and range of an electric car?
Local delicatessens: when the terroir enhances Martinican tables