In recent days, BBVA customers have expressed their discomfort on social networks over the charge of S/ 2 commission when withdrawing their money at ATMs.
According to information from the bank, this new commission rate in the savings accounts of the financial institution began to be applied from November 30 and is made from the fifth withdrawal.
“It is a commission for the use of channels and specifically the commission only for withdrawals or transfers made at bank Automatic Teller Machines (ATMs). It should be noted that the collection of this commission is generated if the number of free operations is exceeded, depending on the type of account. indicated BBVA to Gestión.pe.
“In the specific case of salary and independence accounts, our clients can carry out up to four operations a month at our ATMs at no cost. As of the fifth operation, the commission charge that amounts to S/ 2 is only applied due to the operating expenses that the service entails ”, Add.
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How to avoid charging S/ 2?
BBVA indicates that Users have the digital option of making unlimited withdrawals at ATMs and express agents at no cost, using the withdrawal method without a cardthe same that they can manage through the mobile app or internet banking.
On the other hand, the bank alleges that said change was notified to its clients in advance and that it is within the legal framework.
“It is important to specify that the new conditions are in accordance with the current regulatory framework (Regulation of commissions and expenses – Res. SBS 03748-2021 and Regulation of Market Conduct Management – Res. SBS 3274-2017), and were informed in a timely manner respecting the 45 days in advance as provided by the indicated regulations”need.
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Can the withdrawal commission vary?
According to information from BBVA, the additional charge begins to apply from the fifth withdrawal, since it is a fee for “excess operations”, which can range between S/2 and S/4.
Additionally, while interest applies to all accounts (independence, earning, salary, and checking), the amounts may vary depending on the type of account. The following table details what the commissions would be from the fifth withdrawal in each case.
| Independence Account | Winning Account | account salary | Current Account Natural Person | |
|---|---|---|---|---|
| Free trades (no commission) | four withdrawals | four withdrawals | four withdrawals | four withdrawals |
| Excess trades (with commission) | S/ 2 | S/ 4 | S/ 2 | S/ 4 |