Boost your personal impact (EMS Editions “Business Practices”, 2022)

Page 2 to 7: Start Pages | Page 8: Didier Burgaud – Acknowledgments | Page 9 to 12: Didier Burgaud – Foreword | Page 13 to 17: Didier Burgaud – Introduction | Page 18 to 45: Didier Burgaud – Chapter 1. Knowing yourself well | Page 46 to 79: Didier Burgaud – Chapter 2. Understanding your emotions to make them more acceptable | Page 80 to 111: Didier Burgaud – Chapter 3. Knowing how to listen and decode the issues of others | Page 112 to 131: Didier Burgaud – Chapter 4. Make yourself more visible and more interesting | Page 132 to 144: Didier Burgaud – Chapter 5. Verbalize: do things really go without saying? | Page 145 to 166: Didier Burgaud – Chapter 6. Learn to say no with diplomacy and improve your assertiveness | Page 167 to 176: Didier Burgaud – Chapter 7. Inspire by giving meaning | Page 177 to 208: Didier Burgaud – Chapter 8. Preparing for oral success | Page 209 to 232: Didier Burgaud – Chapter 9. Speaking with impact | Page 233 to 249: Didier Burgaud – Chapter 10. Convincing without words: the importance of the non-verbal | Page 250 to 253: Didier Burgaud – Conclusion | Page 254: Bibliography | Page 255 to 257: Ending pages.