Swiss online retailer Brack, in direct coordination with the Federal Inspectorate for Heavy Current Installations (ESTI), has issued an urgent product recall for the 4Smarts NOMAD GaN 20W world travel adapter due to an acute risk of electric shock. Consumers who purchased the universal charging accessory are being instructed to immediately stop using the device, safely dispose of it, and secure a formal refund through the manufacturer’s designated return channels.
The Technical Defect Driving the Brack and ESTI Safety Warning
The safety hazard stems from a severe structural flaw classified by safety regulators as a protection class violation.
Furthermore, the investigation revealed that all of the adapter’s foldable prongs are internally connected to one another electrically.
Affected Product Specifications and Inventory Identification
To ensure absolute clarity for consumers checking their travel gear, ESTI and Brack have released exact product identifiers for the recalled hardware. The affected item is officially designated as the Universal Travel Adaptor with USB, manufactured by 4smarts under the model name NOMAD 4S541645 / 59, rated at 110-250V, 10A, and 2500W. It features an AC universal socket alongside a GaN 20W 2C+1A configuration in a white housing, tracked under article number 2015444.
Beyond the technical failure, public consumer watchdog reports highlighted secondary friction points regarding the product’s distribution. Customer complaints logged across retail channels prior to the recall noted extended delivery windows and ambiguous country-of-origin labeling.
Action Required for Consumers and Refund Procedures
Owners of the 4Smarts NOMAD GaN 20W adapter must act swiftly to mitigate personal safety risks. ESTI directs all affected individuals to cease using the charging accessory immediately and proceed with proper electronic waste disposal. To secure financial restitution, consumers must retain written confirmation of the item’s disposal and submit it directly to Brack.Alltron AG.
Inquiries regarding the reimbursement process and formal submissions can be directed to the corporate support desk via [email protected]. Additional information and tracking updates are available directly through the official Brack Recalls Portal.
