The Interbank Electronic Payment Center (CMI) is a Moroccan organization. It is responsible for processing financial transactions and managing payments at the national level.

Its mission is to facilitate the circulation of money and to guarantee the security of banking transactions. It uses the latest information and communication technologies. THE CMI works closely with banks and financial service providers to ensure the efficiency and reliability of electronic payment services in Morocco.

The CMI has control of Société Maroc Télécommerce (MTC), the latter is the 1st Moroccan payment platform via the Internet and the first multi-channel payment operator as mentioned in a press release from the CMI published Monday, September 29, 2014.

With this acquisition, the CMI becomes an integrated multi-channel operator offering its customers full support for their collection and electronic payment needs. This support is carried out from the diagnosis, the identification of the need, the proposal of specific solutions, the development and the integration of the solutions with the information systems of the customer and the strategic accompaniment.

The CMI today allows more than 30,000 merchants and merchant sites to carry out nearly 111.9 million electronic transactions each year, for a total volume of 46 billion DH in 2021. The Electronic Payment Center offers a unified and consolidated approach to processing and management of transactions from the various sales channels (for TPEmobile, online via a website, using an interactive voice server, via a teleoperator).[1]

The regulation of CMI is defined by Moroccan laws and regulations, as well as international financial industry standards. THE CMI is subject to the supervision of the Central Bank of Morocco and must respect the principles of security, transparency and responsibility in the management of electronic banking transactions. The activities of CMI are also regulated by laws on the protection of personal data and the fight once morest financial crime. The purpose of this regulation is to guarantee the safety of consumer funds and to maintain the stability of the Moroccan financial system.[2]

What are the advantages of online payment?

• Simplification of payment management for customers who are used to paying online.
• Innovation by offering a modern platform accessible 24/7 anywhere in the world.
• Cost reduction
• Customer loyalty and satisfaction by allowing purchases in all circumstances and at all times
• Securing receipts thanks to anti-fraud tools.
• Acquisition of new customers.
• Decrease in the rate of return of products with cash on delivery.
• Offer of a wide choice of payment methods.
• Ability to reassure customers with the security of their payment.

What are the advantages of the CMI online payment solution?

The CMI offers an interface that adapts to the customer for easy access to the e-payment offer.

It has a unique connection interface to the online payment service which gives access to different means of payment which adapts to each person’s system.

The CMI provides its customers with means of payment that meet user expectations: online payment, by national and international bank card and electronic wallet, cash payment via physical networks and payments via the FATOURATI multi-channel service.

The CMI has set up a fast and secure affiliation process, supervised by the CMI e-commerce department and assisted by an integration team. The site receives an integration kit with access to a test environment, this is detailed technical documentation and script codes. Once the test stage has been validated, the site moves on to a production stage.[1]

Exchanges between the integration platform and the merchant site are secured at several levels:

• Secure online payment transaction.
• Submitting the form HTTP secure.

The platform CMI manages the following operations:

• Pre-authorization: this is an operation where the merchant can accept a transaction carried out on his site to recover the funds blocked by the customer’s bank.
• Refund: This is an operation where the merchant can execute a refund request through the platform
• Cancellation: this is an operation that can cancel the transaction carried out on a merchant site to release the funds in the customer’s bank account.

Thanks to the online payment service, companies have:

• A monitoring space to secure online payment activities allowing you to view the details of transactions.
• Download detailed transaction reports and integrate them into management tools, so he can manage payment transactions online (confirmation, cancellation, total or partial refund).
• The possibility of personalizing the payment page with a graphic charter and company logo.
• Access to a payment page and a back-office in three languages, Arabic, French and English.
• From registering bank cards to making repeat purchases on the same site.
• Payment in installments, recurring payment, etc.

The platform benefits from payment certification Card Industry Data Security Standard (security standard that guarantees the processing, storage and transmission of cardholder data).

It works according to the protocol Secure Socket layer (system that encrypts credit card numbers recognized worldwide).

It allows the authentication of the client by entering a password sent by SMS.[1]

Samia ZAROUF

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