Columbus Café offer manager at New Orch Belgium

Orchestra is a creative children’s fashion brand founded 20 years ago, with an original distribution concept.

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TEAM MANAGEMENT

  • Developing the team’s schedule and defining each person’s tasks. Create and maintain team cohesion and a good working atmosphere. Ensure that the point of sale is well maintained in terms of staff safety.

POINT OF SALE MANAGEMENT

  • Preparation and opening of the point of sale, closing of the point of sale. Reception, information and customer assistance Sale and preparation of drinks (coffee specialties, teas, chocolates, etc.) Monitoring and control of the preparation of sweet and savory products Monitoring and maintenance of various equipment and materials Develop commercial activity ( average ticket, number of customers) and point of sale margin. Manage commercial actions implemented by headquarters. Ensure the proper application of Columbus standards and norms. Ensure the cleanliness of the point of sale, compliance with HACCP hygiene and quality standards, Compliance with primary and secondary DLCs. Guarantee the environment of the point of sale (cleanliness, merchandising, supplies, etc.) Be able to employ and train a new Barista in the different positions in a department.

COMPETENCES

KNOWLEDGE/TECHNICAL SKILL

  • Knowledge of Columbus Café norms and standards Knowledge of products Knowledge of the organization of the kitchen, counter and service Knowledge of different recipes and cooking Know how to use the cash register Know how to use the different equipment Knowledge of quality and hygiene standards Know how to use personnel management software. Know how to manage a budget

RELATIONAL KNOW-HOW

  • Knowing how to manage a team Being decisive Knowing how to spot everyone’s potential Listening to your colleagues Listening to your customers Being welcoming and smiling.
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