Discussion on the report of the Vienna Patient Advocacy

2023-06-15 11:14:19

The report of the Vienna Nursing and Patient Advocacy (WPPA) for 2022 has not yet been published, but there are already discussions about it. As the “Kronen Zeitung” reported on Thursday, an accumulation of reports of danger should indicate staff problems in Viennese clinics. The WPPA pointed out to the APA that the report may only be published after the presentation in the state parliament next week.

Only then will a statement be made “on the structural deficiencies identified in the report and the recommendations derived from them”. The Vienna Medical Association saw their fears confirmed. “Now we have it in black and white what we, as the Medical Association, have been warning about for months: the patient advocates confirm the Viennese hospital misery in their 2022 annual report,” it said in a broadcast. “What the city and WiGev (Vienna Health Association, note) dismissed as ‘noise from the medical association’ is now also being determined by the patient advocacy.” The Viennese patient advocate Gerhard Jelinek emphasized in a statement sent to the APA that the report will not be published until next Wednesday and can be viewed by everyone on the WPPA homepage. “Obviously it has already been passed on to a medium.”

According to “Kronen Zeitung”, which quotes from the report of the Vienna Nursing and Patient Advocate, the Vienna Health Association had tried several times in the past year to describe the danger reports from the workforce, including the Ottakring Clinic, the Floridsdorf Clinic as well as Favoriten and the AKH, as “exaggerated actions”. to put into perspective. The Ottakring Clinic had announced a warning strike for around June 30th. The working conditions in the healthcare sector are criticized by the hospital. At least 20 percent more medical staff are required for the department or a “significant increase” in the allowance of the central emergency room “in order to adequately compensate for the mentally and physically demanding work in an emergency room,” as it was said. A “fair distribution” of the emergency access routes to all emergency rooms in Vienna, adapted to the number of staff and the actual bed capacities, is urged.

According to the “Kronen Zeitung”, the accumulation of ads in combination with bed closures and postponements of surgeries would indicate serious personnel problems, the WPPA is said to write in its report. There, those complaints were selected as examples that indicate a connection with resource problems, often in connection with communication weaknesses. According to “Krone”, for example, the lack of telephone availability in ambulances and the lack of care while waiting were criticized. As an example, a 31-year-old was discussed who, despite pain in his left breast, was sent home with a diagnosis of muscle tension or nerve pain. The man later died of a heart attack. A 53-year-old bled to death during dialysis because the rotary lock was not performed correctly. The washed blood did not flow back into the body, but onto the floor. The woman suffered brain damage from the blood loss and died.

“The individual cases presented in the activity report – as in previous years – do not serve to illustrate the personnel problems that are currently being widely discussed, but to illustrate the activities of the WPPA in connection with individual treatment errors and the benefits achieved for the patients or their relatives to explain compensation,” emphasized patient advocate Jelinek to the APA.

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