2023-07-23 01:54:28
Many are accustomed to purchasing games in digital services, but the safety of the collection is in question. Ubisoft recalled an interesting feature of customer service The gaming community was once again reminded of the pitfalls of Ubisoft services. The fact is that under certain conditions, the Ubisoft Connect account can be blocked or even deleted with all purchased games. A screenshot of a letter attributed to Ubisoft began to be distributed on the social network. The recipient is informed of a temporary Ubisoft Connect account ban and warned that they will be permanently banned in 30 days. In the comments, a Ubisoft representative explained that the ban can be prevented by simply logging into your Ubisoft Connect account: “….We certainly don’t want you to lose access to your games or account, so if you experience any difficulties logging in, please file a support ticket.” @PC_enjoyer This email is not new, it reminded me of another incident in 2021. The gamer was demolished Ubisoft Connect account with all the games. The warning letter went to spam – he simply did not know what was happening with his account. Then an interesting situation arose: he could reset the password, i.e. The account was somehow taken into account in the system, but at the same time I could not log in. Ubisoft itself declared the impossibility of recovery. After the scandal, there were allegations that only those accounts that were inactive for at least 4 years and that did not have linked games were subject to potential deletion (as practice has shown, the presence of games does not guarantee security). The victim in 2021 had games on his account and was inactive for only a couple of years. It is not known whether Ubisoft managed to properly establish processes or not – this letter brought back disturbing memories.
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