Global failure with PlayStation: players have not been able to access their digital games

2024-03-09 18:20:00
Several consoles of this brand have been affected, leaving their players without access. (Illustrative Image Infobae)

Recently, the PlayStation ecosystem has been shaken by a technical problem that affects several of its users, who have reported difficulties accessing their digital games. Concern is growing over the possibility of losing acquired titles, a no small fear in the era of digital content.

The incident, which involves Sony company consoles: PS4, PS5 and PS Vita, appears to be related to a bug that causes certain digital licenses to be unlinked from users’ transaction history.

To date, it has been confirmed that more than 50 users are among those affected, according to reports analyzed and discussed on different forums and platforms.

Players lost the digital game licenses they had acquired. (Photo: Infobae)

The core of the problem is that, after the error occurs, the transaction history maintains a normal appearance; However, the section dedicated to games purchased in the digital library only shows those titles obtained after the incident.

This situation prevents players from accessing their previous games, which, despite appearing as belonging to the user, request to be repurchased or re-added to the library, also affecting their finances.

These types of issues raise serious questions about ownership and access rights in the digital age, where increasingly, users do not possess a physical copy of their purchases, but rather a license to access them.

The repercussions of the failure transcend the technical field, touching fundamental aspects of digital media consumption such as security, user experience and trust in the systems that manage these licenses.

Some users have fixed the error, but it is recommended that they receive attention from Sony stores directly. (Photo: PlayStation)

Affected users have started a communication campaign on platforms such as Reddit, seeking to measure the real scope of the problem.

In these spaces, in addition to sharing experiences and advice, temporary solutions have been suggested while awaiting an official response from Sony, the company responsible for PlayStation.

One action in particular seems to act as a catalyst for this issue: pressing the “Restore License” button in response to the “CE-117773-6” error. Given such a scenario, users are advised to refrain from carrying out this action and try to contact PlayStation support to find an appropriate solution.

Sony, the manufacturer of PlayStation consoles, is aware of the situation and has promised to offer a definitive update or repair soon.

Sony has already spoken through its official channels to give some peace of mind to its users. (Photo: REUTERS/Issei Kato)

For the moment, uncertainty prevails among affected players, as well as the PlayStation community in general, who await a resolution that restores full accessibility to their digital game libraries.

While awaiting a resolution, the case serves as a reminder of the importance of having robust systems and adequate backups to protect both consumers’ investment and access to their digital content.

This incident reflects the need for clear and effective communication by manufacturing companies towards their users, especially in situations that significantly affect their user experience.

The player community, for its part, faced with not receiving timely information, preferred to self-organize and seek collective solutions to common problems, which can occur due to a model of solidarity and mutual support that transcends mere individual interests.

It is estimated that this problem will be solved in the course of days, but this serves as precedents for the importance of adaptability and problem solving of video game console and digital platform companies, and the understanding and action of users in the face of technological challenges. emerging.

1710011140
#Global #failure #PlayStation #players #access #digital #games