2023-06-22 16:07:30
It’s time to update your Western Digital devices. The company was the victim of an attack in early April, which quickly turned out to be serious: personal data was hacked. The company has since plugged the holes with various updates fixing the flaws. If that’s a good thing, devices left on older versions won’t can more connect to certain services since June 15.
Image : Western Digital.
Specifically, users will not be able to access their My Cloud device data via mycloud.com or the My Cloud OS 5 mobile app if they do not take the time to install the 5.26. may. Same treatment for My Cloud Home or SanDisk ibi devices: you must upgrade to version 9.4.1-101 or you will not be able to access your data in the cloud.
Updating My Cloud OS devices goes through the dashboard of the system. For others, you will have to turn off the device, disconnect the power supply and wait 10 seconds. The update should occur once the device is powered back on, provided it is connected to the internet. Links on how to update the hardware can be found at a support page.
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