2023-09-11 06:39:52
The hospitality industry is constantly evolving, and managing a restaurant within a hotel requires an approach that is both efficient and focused on the customer experience.
In a competitive market, with increasingly demanding customers, offering an impeccable experience will allow your establishment to ensure a long-term future.
Find out how combining your PMS with a modern POS like Lightspeed Restaurant will help your hotel become more efficient.
Optimization of customer relations
You can choose a different menu for your hotel restaurant and room service. In terms of payments, offer customers the possibility of paying in one go directly in their room – saving time for them who no longer need to pay for each of their consumptions!
Better knowledge of your business
With comprehensive reports offered by la caisse Lightspeed, you will know the consumption trends of your customers and you will adapt your activity accordingly. If you have several hotels, you will also be able to see the activity of each restaurant, remotely.
Simplified order management
Orders can be sent directly to the kitchen and bar using the connected cash register.
The ordering process is smooth, and you can easily manage payments thanks to a payment system connected to the cash register. This reduces the risk of entry errors and speeds up the service.
Coordination between the PMS and the fluid checkout
Information on room reservations, arrivals and departures is directly linked to the cash register system. With this information, you will be able to anticipate customer flows, adjust staff schedules and provide more fluid and personalized service.
In summary, integrating modern POS software like Lightspeed with your PMS can be a valuable solution for managing your hotel restaurant.
Smooth connection, optimized management and improved customer experience and reporting are all ways your hotel business can grow successfully.
Want to know more about the Lightspeed crate?
Find out how our cash register can help your hotel restaurant: here
Illustrative image: How POS software connected to your PMS can help you improve your hotel’s guest experience
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