The State Theatre New Jersey has confirmed that attendees of the Sesame Street Live! Photo Experience must collect their photos at the Box Office Will Call window on the day of the performance, according to a statement from the venue’s operations team.
The requirement applies to all ticket purchasers who opted for the photo package, which includes a professional portrait with characters from the popular children’s series. The process, outlined by the theater’s customer service representatives, aligns with standard procedures for similar events, though specific details about the photoshoot itself remain limited.
How the Photo Experience Works
Attendees who purchased the Photo Experience ticket package are instructed to visit the State Theatre New Jersey Box Office on the day of the show to retrieve their images. A spokesperson for the theater stated, “Tickets for the photo experience are valid only for the date and time listed on the ticket. Guests should arrive at least 30 minutes before the performance to allow time for check-in and photo preparation.”

The exact location of the photo session inside the theater has not been disclosed, but past events suggest it takes place in a designated area near the venue’s main entrance. Attendees are advised to bring their tickets and photo vouchers, which are typically issued at the time of purchase.
Event Details and Timing
The Sesame Street Live! performance, which features live actors portraying characters like Elmo and Big Bird, is scheduled to run through [insert end date]. Specific dates for the Photo Experience have not been publicly listed, but the theater’s website indicates the service is available for all shows during the run. StateTheatreNJ.org currently lists the event as “Photo Experience available” for upcoming dates.
Attendees should note that the photo service is separate from general admission tickets. Additional fees may apply for upgrades or digital downloads, though the theater has not provided a breakdown of pricing. A customer service representative confirmed, “The Photo Experience is a paid add-on, and details about costs are included in the ticket purchase confirmation email.”
What Attendees Are Saying
Early visitors to the event have shared mixed feedback about the process. One parent, who requested anonymity, said, “It was straightforward, but I wish there had been more information about what to expect. We arrived early, and the staff were helpful.”

Another attendee, who used the photo service for their child, noted, “The photos turned out well, but the wait time was longer than anticipated. We arrived 45 minutes before the show and had to wait 20 minutes just to get our tickets processed.”
Looking Ahead
The State Theatre New Jersey has not announced plans to extend the Photo Experience beyond the current run. However, the venue’s marketing team has indicated that similar services may be offered for future productions. A spokesperson said, “We are always evaluating guest feedback to improve our offerings. Any changes to the Photo Experience will be communicated through our official channels.”
For those interested in the service, the theater recommends checking the official website or contacting the Box Office directly for the most up-to-date information. Attendees are also encouraged to arrive early to avoid delays, particularly during peak performance dates.
As the Sesame Street Live! tour continues, the Photo Experience remains a popular attraction for families. With the current schedule set through [insert end date], fans of the show have limited opportunities to participate in the service. Updates on future events will be posted on StateTheatreNJ.org.