How to Inquire about the Citizen Account: Steps, Eligibility, and Support Disbursement

2024-01-17 19:41:01

The Ministry of Human Resources and Social Development has provided the citizen account inquiry service for social security beneficiaries electronically, with the aim of making it easier for citizens, instead of crowding in government offices and wasting time, as the citizen account program provides monthly support to the most needy families in order to have a decent life.

Link to access inquiries about the citizen’s account

The process of inquiring about the citizen’s account is considered one of the most important processes that the beneficiary of support needs in general. Therefore, the Kingdom of Saudi Arabia has worked to provide a special link to the citizen’s account through which many important matters can be done for the beneficiaries. Therefore, the process of inquiring about the citizen’s account can be completed directly. Through this Link.

Steps to inquire about a citizen’s account

You can inquire about the citizen account for Social Security beneficiaries through the official website by following the following steps:

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  • First, visit the official website of the citizen account through this Link.
  • Log in to the account by entering the password and national ID number.
  • Click on Eligibility Study.
  • After that, click on Eligibility Study again, then enter the bank account number.
  • Make sure that the data entered is correct, then click Inquire.
  • You will immediately be shown the eligibility results.

Link to register for the citizen’s account

You can register for the citizen account by following the following steps:

  • First, go to the Citizen Account website here.
  • Log in to your user account.
  • Enter your password, visual verification code, and national ID number.
  • Click on log in.
  • Click on the Order Details menu.
  • Then review the terms and conditions.
  • Enter all required data such as: full name, national ID number, and phone number.
  • Click Submit.

How to identify and object to the eligibility of a citizen’s account

You can directly find out the eligibility of the citizen’s account by following the following steps:

  • Access the official citizen account website through this Link.
  • Write all the required data to log in to the site correctly.
  • Click on options through the electronic services guide.
  • Select the application for which you wish to review eligibility.
  • You will know your eligibility status from the previous step.
  • If you are not eligible, you can object by clicking on the objection icon.
  • Work on objecting to eligibility by entering all the data that confirms eligibility, while working to support the data with documents, if any.
  • Click on submit request.

Conditions for obtaining citizen account support

There are several conditions that must be followed in order for the application submitted by the citizen to be approved, and the most important of these conditions are the following:

  • The applicant must be of Saudi nationality and permanently reside in the Kingdom.
  • The citizenship requirement must be dropped for the wife of the citizen, the husband of the citizen, and the children of citizens and foreigners who have valid transportation cards.
  • If the applicant has resided outside the Kingdom for a period of time, the period of residence should not exceed 90 days one year before the application date.
  • The applicant must not be a resident of government shelters or prisons.
  • All papers and documents proving eligibility and entitlement must be submitted in order to receive support.
  • The age of the applicant must not be less than 18 years.
  • The applicant must have a bank account.
  • The family’s income must not exceed the prohibiting limit in order for them to receive support.

The date for disbursing the citizen’s account support

Work on disbursing support to the citizen’s account takes place on fixed dates every Gregorian month due to the importance of the program, as the 10th of every Gregorian month has been set as a specific date for disbursing the support, but it is possible that this date comes early or late according to the official holiday system in the Kingdom of Saudi Arabia. .

How to inquire about the eligibility of the citizen account using the national number

You can inquire about the eligibility of the citizen’s account through the national number, by following the following steps:

  • Visit the Citizen Account website through this Link.
  • Click on log in.
  • Type the user name.
  • Type the password.
  • You will then receive a text message with a verification code on your phone registered on the website.
  • Record the verification code precisely where it is specified.
  • Click on Eligibility Study.
  • You will be shown all the data and personal information of the beneficiary and those in between if the support request was rejected or accepted.

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