For anyone who has accidentally purchased an app, made an in-app purchase, or purchased content from the App Store, iTunes Store, Apple Books, or other Apple content. which may accidentally click to buy and be deducted Let’s see how to request a refund.
How to refund app purchases or other content from the App Store, iTunes Store, and other 2022 Update services.
Before we refund in-app or in-app purchases, Advise us to cancel the application completely first. [ชมวิธี]
go to website reportaproblem.apple.com And successfully sign in with our Apple ID account. along with standing for two-factor rights
Select Request a refund.
Select the reason for requesting a refund below and click Next.
Select the app, content or service for which we want to request a refund > click Submit.
The refund is at Apple’s discretion as to the reason for the eligibility. There may be cases where refunds may not be granted.
If we get deducted from app charges or may accidentally click to buy items in the game Accidentally purchased in-app services able to request a refund in such a way
Other things to know
After we have successfully applied for a refund. We can check the status at the website. reportaproblem.apple.com Again, select Check Status of Claims, then select Pending to see the status.
Reasons that may not be able to request a refund
- If billing is pending We won’t be able to request a refund after a charge has been issued by Apple. Try submitting your refund request using the methods above again.
- If we have an unpaid order We must complete the payment before a refund can be requested. Review your payment information and update your payment information to be correct.
- If we don’t know why the charge was made It is advisable to check the products that family members buy. If we are the family manager Tap or click the Apple ID button and select all. Charged purchases will be displayed.
After applying for a refund When will I get my money back?
- If the refund is approved Refunds will be made to the same payment method that we made the purchase, for example if we used a credit card to purchase the app. There will be a refund to the credit card. The refund period will take as follows.
- store credit It may take up to 48 hours to see the refund on your Apple account balance.
- mobile phone billing It may take up to 60 days for the transaction statement to show a refund. Service providers may affect processing times. We can contact the provider for update information.
- With all other payment methods, it may take up to 30 days for the transaction statement to show a refund. If we don’t see a refund after 30 days, please contact the bank where we recorded your payment method.
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information from Apple