2023-07-11 19:46:07
Everyone has already bought a game that wasn’t worth the investment, right? At these moments, a certain regret hits and you think that you might have chosen a better title. Fortunately, Steam allows you to fix your error in a very simple and usually trouble-free way.
With a refund system that helps players a lot, the platform gives the chance to spend their money once more following a disappointment, however some rules are required. Learn how to request a refund on Steam.
How to request a refund on Steam
Despite having some rules, Steam’s refund is quite simple and very efficient, allowing players to get back the value of a purchase without any problems. Check out the below to learn how to refund a game on Steam very easily.
Step 1: First you must access the official Steam website, at this link, and log in with your account on the platform.
Step 2: After logging into your Steam account, you will see different tabs on your screen. Choose the “purchases” option to proceed to the next step in the refund process.
Step 3: New options will appear and you must choose “I want to be refunded”. After that, click on “I want to request a refund”.
Step 4: After the option appears, you must choose the reason why you want to refund the game. Then just wait for a response from Steam in your email.
Choose the “Purchases” option to request a refund.
Steam refund rules
Despite making players’ lives a lot easier and being very practical, the Steam refund also has some rules, and if you do not meet these requirements, the refund request will probably be denied. You can only refund a game on Steam within 14 days of purchase. Also, the platform only accepts refund requests for games you’ve played for less than two hours.
How long does it take for the amount to enter your wallet?
When you request a refund on Steam and it is accepted, the game leaves your library and the amount appears in your virtual wallet on the platform, allowing you to buy other titles. Valve warns that the refund period can take from 48 hours to a week. Games developed by Vale typically go through a faster refund process compared to titles from other developers.
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