iCloud, App Store & Co. affected

Several Apple services were unusable for an extended period of time yesterday. Including iCloud, Apple Music, Apple TV+ and the App Store. Apple has not yet commented on the causes of the incident.

Yesterday at 5:30 p.m. German time, there was a major outage of services in the Apple ecosystem worldwide. The App Store, iCloud, Siri, iMessage, iTunes, Maps, Apple Music, Apple Arcade, Apple Fitness+, Apple TV+, Find My, FaceTime and other apps were reported to have been affected ZDNet. But websites like the Apple Developer Forum, account management, and even videos and downloads were down for a while.

Apple fixes system failure within five hours

The first reports of no longer usable Apple apps appeared yesterday at 5:30 p.m. Almost ten minutes later, many lights jumped in System-Status von Apple from green to red. Around 8:30 p.m., technicians were able to get around two-thirds of all services affected by the failure up and running again. Around 10:00 p.m., all Apple services were available and usable again.

What was the problem?

Major system failures are actually a rarity at Apple. Basically, Apple’s technical infrastructure is considered to be quite stable and secure. So how did the major service outage come about?

Apple itself has so far remained silent on the incident. The Technology magazine t3n suspects a DNS problem behind the outage. It is not known whether Apple will issue a statement on yesterday’s incident at a later date.

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