In the early hours of this Tuesday, February 20, 2024, the authorities of the Communications monopoly in Cuba, the Telecommunications Company (ETECSA), reported instability in the network, slow Internet access, among other problems due to scheduled maintenance. The situation may extend to this morning.
According to an official note, “maintenance actions were being carried out at sites where national service platforms are located.”
“During these tasks, slowness in Internet access may be perceived, as well as effects on the mobile telephone voice service and payment services through Transfermóvil. If you have any questions, you can contact us through our official customer service channels,” they added.
Finally, they pointed out that their “technicians will work to complete the actions in the scheduled time.
We apologize for the inconvenience this may cause and reiterate that these maintenance works are essential to preserve the operation of telecommunications services.”
Repeated maintenance of ETECSA in Cuba
Less than a week ago, ETECSA also announced maintenance and damage to the network throughout Cuba. Then they reported fixes to the fiber optics between February 15 and 16, with the usual effects.
“These activities could cause some slowness in Internet access and mobile phone voice service,” they warned national customers.
Currently, in the month of February, ETECSA maintains some offers, such as the Modem. It also promotes online payments for telephone bills. How to do it?
You can find out the amount of your invoice: through Online Services. Calling 112 from the 10th of each month. In any of our commercial units or at the Post Office from the 10th of each month.
Also through the Electronic bill that you can request via email and receive from the 10th of each month. If you are a user of bulls Home you will receive it automatically in your mailbox bulls.
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