2023-07-16 07:09:18
KB Financial Group Chairman Yoon Jong-kyu emphasized ‘customer satisfaction’ and ‘good influence’ at the management strategy meeting in the second half of the year.
KB Financial Group announced on the 16th that it held the ‘Group Management Strategy Meeting for the Second Half of 2023’ at the Grand Walkerhill Seoul on the 14th to discuss the group’s strategic goals and direction, attended by 270 executives of KB Financial Group, including Chairman Yoon Jong-gyu. .
At this management strategy meeting held under the theme of ‘Toward the Future’, participants sought group-level changes to provide customers with KB’s differentiated value of ‘customer-oriented management’ despite the uncertain future management environment.
In the morning, experts from outside advisors were invited to discuss the direction of the group’s mid- to long-term management strategy with the management, and a town hall meeting was held with the CEO and management.
At the town hall meeting, Chairman Yoon answered one by one the ‘things he wants to share with the CEO’ that he received from management in advance in areas such as ▲future KB ▲Biz growth strategy ▲HR/corporate culture ▲leadership.
Chairman Yoon said, “Even in a world where AI, mobile, and digital become mainstream, KB must continue to innovate its traditional capabilities and assets to create value.” Let’s make an effort and keep the value that only people have even in the age of AI.”
The afternoon schedule was followed by the ‘KB Future Strategy Forum’ and the ‘Presentation of mid- to long-term management strategy implementation ideas’ by the executives, followed by the CEO’s general comments.
At the forum, Dong-ho Kim, CEO of Korea Credit Data, Jung-woo Ha, head of Naver Cloud AI Innovation Center, and Dong-soo Kim, Kim & Chang ESG Management Research We had an in-depth discussion by inviting the president.
In the ‘Presentation of mid- to long-term management strategy implementation ideas’ session, excellent ideas were presented in five themes, such as ▲strengthening the competitiveness of the company’s business ▲securing new growth engines ▲securing competitiveness at customer contact points ▲strengthening social roles ▲future infrastructure, and discussing ways to materialize them discussion took place.
Concluding the management strategy meeting, Chairman Yoon said, “In the future, KB must become a financial group that provides satisfaction and happiness to customers.” Let’s strive to become a purpose-driven company.”
[ 경기신문 = 고현솔 기자 ]
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