2024-01-20 18:34:29
The customer claims JPMorgan Chase failed to do anything after fraudsters withdrew $10,000 from his account.
Check bank fraud
Cate Dutler was the Arizona client of Chase Bank, a subsidiary of JPMorgan. Now he stated that he sent a check to a relative in Chicago that never arrived. About the case related to CBS WTOC news station reported.
Instead, his online account showed that the check could have been swiped, rewritten and cashed by a fraudster. The scammer removed your relative’s name and replaced it with UNPRECEDENTED EATS wrote words in the recipient’s name line.
Dutler then filed an amended check claim with Chase Bank within the one-year time allowed. But the bank said the check was indeed a fake – and that the 65-day period for reporting this type of fraud had expired.
“Chase Bank is doing nothing. And they say it’s because I missed the deadline.”
Over the months, Dutler said, Chase Bank repeatedly said it was investigating what happened and was waiting to hear back from another bank where the check was cashed. In the meantime, however, the bank admitted that it had never contacted TD Bank, and the case was closed. By then, however, Dutler had run out of the 65-day time to file a complaint.
“This is a crime. It was a scam. And Chase did nothing.”
WTOC has tried to track down the company “Unprecedented Eats” that appears on the forged check, but has so far been unable to get a response from them.
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