Samuel wants to know: Is it true that B Mail letters are actively sorted out in order to be stored temporarily for a day? If so, how can that make economic sense?
‘Yes, Samuel, it’s not entirely true, but you got the idea right. 97 percent of A Mail must be delivered the following day, with B Mail two to three days later. We are the only ones in the world who ensure something like this. We have 1.85 billion letters that we have to deliver each year, regarding half of which are A Mail. We have limited sorting capacity, the machines can only let a certain number of letters through. That’s why we let the A mail go through the machines first, it can also be some B mail, but the part that doesn’t go through is put aside. The whole process happens at night to ensure that the A Mail letter handed in at 5 p.m. in Geneva arrives the next morning. Accordingly, the B Mail letters are not simply stored away, but we use our resources in such a way that we can guarantee the A Mail. It’s extremely economical.”
