Microsoft and Be My Eyes Partnership: Enhancing Customer Service for Visually Impaired Users

2023-11-21 23:30:41
The American software and technology empire, Microsoft Corp., announced its cooperation with the “Be My Eyes” application company, with the aim of facilitating visually impaired people’s access to the company’s customer service. Founded in 2015, “Be My Eyes” provides an application that connects visually impaired users with volunteers who are able to provide assistance with tasks that they have difficulty performing without assistance. In addition to the application, the company also developed an artificial intelligence tool called “Be My Eyes.” , which uses the language model of the generative artificial intelligence platform Chat GPT4 of OpenAI. This tool aims to provide a detailed description of any photo a person takes, whether it is a photo of a poster or a product found in a store. Microsoft, which owns OpenAI, will integrate BeMyAI technology into the Microsoft Disability Answer Desk tool. , which works to facilitate customer service communications, as confirmed by “My Eyes” in its statement. This partnership between Microsoft and My Eyes is an opportunity for visually impaired users who use Microsoft products to deal with technical equipment problems and perform complex tasks such as installing operating systems and describing presentations. In PowerPoint without the need for human assistance. At a startup developer conference earlier this month, Sam Altman pointed to BMA Eyes’ use of the GPT4 chat platform as an example of how to use OpenAI’s language model. To improve the automatic description of images. Frequently Asked Questions What is Be My Eyes Company? Be My Eyes Company is a startup company founded in 2015, which aims to provide support and assistance to visually impaired people through an application that connects them with volunteers who can help them with the tasks they need support with. What is an application “Be My AI”? The “Be My AI” application is an artificial intelligence tool developed by Be My Eyes, and it uses the language model of the generative artificial intelligence platform Chat GPT4 to provide a detailed description of the images taken by the user, whether it is a photo For a poster or product in a store. What is “Microsoft Disability Answer Disk”? “Microsoft Disability Answer Disk” is a tool from Microsoft that aims to facilitate customer service communications. BeMyAI technology will be added in this tool, which will help visually impaired users in Solve technical problems and perform complex tasks without the need for human assistance.
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