2023-06-23 21:29:00
A large-scale failure has occurred in the online service of East Japan Railway Company (JR East). The “Mobile Suica” app for Android and the “Suica” app for iPhone cannot be opened, making it impossible to recharge the balance, purchase a green ticket, or renew a mobile commuter pass.
I also tried it on my iPhone at 6 am on the same day, but I can’t use the iPhone to charge via the “Wallet” app. In addition, it seems that you can pass through the ticket gate safely.
“Mobile Suica” and “Suica” apps are no longer available
In addition, you will not be able to browse “Ekinet”, which allows you to purchase tickets online, or the official website of JR East. In addition, credit cards cannot be used at ticket vending machines and the Midori window.
JR East’s official Twitter account “Mobile Suica Support” announced the failure at 1:30 am on June 24th. Even after about 5 hours have passed since then, the problem has not been resolved.
I can’t even browse the Ekinet site
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