Navigating the Kafkaesque Bureaucracy: A Humorous Take on Dealing with Social Security Institution SVS

2023-05-27 14:37:30

The social security institution SVS is probably already celebrating Kafka’s mega anniversary (100th anniversary of his death in 2024). At least one feels transferred to Kafkania when dealing with this establishment. Attrition level dark red. The “advisers” shoot at you in a tone that annoyed teachers mobilize for violent students, with phrases like: “Now you have to submit an application, which we will then process.” Three weeks later I get a mail that the application has not yet been forwarded from position A to B. Thanks for the info! If I mobilize the courage to get information by phone, there is a succinct answer (after 11 minutes on hold): “Wait a minute, I have to put you through to another department.” Only the contribution collection process of this institution is efficient.

I had to think of a “love story” candidate who justified her partner preference for civil servants like this: “It’s usually not pretty, but it’s a good night’s sleep.” Mr. Chekhov once said that it wasn’t the crises, that wrinkle our nerves, but much more “everyday life”. I hear you, bro. As I write these lines, an installer is tampering with my boiler – not without first reprimanding me like a partially literate, human consolation prize that I have exceeded my service interval.

Before that, he wants a “red carpet” of respect and gratitude, repeatedly emphasizing what a super Mazel I have for being there at all – at the hourly rate of a Harvard grad, mind you. Conclusion: You have to train to put the nerve of anger on passage. To protect your own mojo. Help comes from Herr Kafka, who, in a letter from the pulmonary hospital, called for calm: “When you’re in the middle of a coughing fit, you can’t help but take it extremely seriously. But when it has subsided, one can and should do otherwise…”

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#Herr #Kafka #coughs #calmly

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