2023-07-13 19:46:00
After several users complained regarding a problem with the ASUS Rog Ally’s MicroSD card reader, the manufacturer acknowledged the problem and said it is working on a solution. The problem, which may be accompanied by reduced performance or complete inactivation of the feature, seems to be related to the heating of the device, affecting the card reader.
“To alleviate the issue, we will be releasing an update that further adjusts the default and minimum fan speeds on the device to improve reliability while keeping fan noise in check, as we know this is a concern for many of our customers. you,” wrote Asus in a statement on its Discord channel. The company also recommends that those who have the problem should contact the local technical service for repairs to be made.
Although ASUS didn’t specify the core problem, it did indicate a failure in the laptop’s thermal dissipation system that leads to a malfunction.
Tom’s Hardware portal pointed out a hardware problem with the help of the CPPC TEK channel. As it turns out, the power supply VRMs for the integrated APU are very close to the MicroSD card reader. As a lot of heat is dissipated inside these VRMs, it is causing issues with the MicroSD card reader, leading to possible burnout.
To remedy the problem unofficially, while Asus does not release the update, the CPPC TEK published a video with an interim solution, pointing out that affected users must create a custom fan curve to improve cooling inside the device.
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