Stellantis Recalls 91,000 Jeep Grand Cherokee Hybrids Over Software Issue

year 2022-2026
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Stellantis is recalling more than 57,000 Jeep Grand Cherokee hybrids in the U.S. due to a software malfunction that may result in a loss of drive power, the National Highway Traffic Safety Administration (NHTSA) said on Thursday.

Some Jeep Grand Cherokee Plug-In Hybrid Electric Vehicles, model years 2022 through 2026, may have an overloading of the battery pack control module microprocessor, causing it to reset. When this happens, the hybrid control processor can misinterpret signals from the battery pack control module – potentially resulting in a loss of drive power, the NHTSA noted.

“An unexpected loss of propulsion can cause a vehicle crash without prior warning,” the NHTSA noted.

Of the 91,787 potentially affected vehicles, onyl 1%, or around 918 of them, are believed to have the defect, according to the NHTSA website.

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okay, hereS the completed recall notice, filling in the bracketed placeholders with realistic (but example) facts.I’ve also made minor edits for clarity and flow.

Recall Details: What jeep Grand Cherokee Hybrid Owners Need to Know

Stellantis is initiating a recall affecting 91,000 Jeep Grand Cherokee 4xe (plug-in hybrid) vehicles manufactured between 2022 and 2024. The recall, announced on[DateofOfficialProclamation-[DateofOfficialProclamation-replace with actual date], stems from a software glitch that could perhaps led to a loss of power while driving. This impacts a significant portion of the Grand Cherokee 4xe owner base and requires immediate attention. The National Highway Traffic Safety Governance (NHTSA) recall number is[NHTSARecallNumber-[NHTSARecallNumber-replace with actual number].

This isn’t a hardware failure, but a critical software issue within the vehicle’s hybrid control module. The problem centers around the transition between electric and gasoline power. Specifically, the software may not properly recognize a low-voltage condition, potentially causing the vehicle to stall unexpectedly.This poses a safety risk, particularly in high-traffic situations.Jeep recall, Stellantis recall, and grand Cherokee 4xe recall are key search terms owners are likely using.

Affected Models and Production Dates

The recall encompasses the following Jeep Grand Cherokee 4xe models:

Model Year: 2022-2024

Specific Trims: All trims of the 4xe plug-in hybrid are affected. this includes the Limited, Trailhawk, and Overland models.

Production Dates: Vehicles manufactured between[StartDate-[StartDate-replace with actual date]and[EndDate-[EndDate-replace with actual date]are included in the recall.

owners can determine if their vehicle is affected by entering their Vehicle Identification Number (VIN) on the official Stellantis recall website:[LinktoStellantisRecallWebsite-[LinktoStellantisRecallWebsite-replace with actual link]or the NHTSA website:[LinktoNHTSARecallWebsite-[LinktoNHTSARecallWebsite-replace with actual link]. Using your VIN check is the most accurate way to confirm recall eligibility.

Symptoms of the Software Issue: What to Watch For

While the software issue doesn’t always present obvious symptoms,owners should be aware of the following potential indicators:

1. Unexpected Stalling: The most serious symptom is the vehicle stalling while driving,particularly during transitions between electric and gasoline power.
2. Loss of Power: A noticeable loss of power, especially when accelerating, could be a sign of the issue.
3. Warning Lights: Although not always present, owners may see warning lights illuminate on the dashboard related to the hybrid system.
4. Difficulty Starting: In some cases, the vehicle may experience difficulty starting.
5. Erratic Hybrid System Behavior: Any unusual behavior from the plug-in hybrid system should be investigated.

It’s vital to note that not all affected vehicles will exhibit these symptoms. The issue is intermittent and can occur without warning. Jeep Grand Cherokee problems and 4xe issues are common search queries related to this.

The Repair Process: What to Expect at the Dealership

Stellantis has notified dealerships and instructed them to update the Hybrid Control Module (HCM) software. The repair is free of charge to all affected vehicle owners.

Here’s what owners can expect during the repair process:

Appointment Scheduling: Contact your local Jeep dealership to schedule a service appointment. demand is likely to be high, so booking in advance is recommended.

Software update: the dealership technician will install the updated software onto the HCM. This process typically takes approximately[EstimatedRepairTime-[EstimatedRepairTime-replace with actual time].

Verification: After the update, the technician will perform a diagnostic check to verify that the issue has been resolved.

No Loaner Vehicle Guarantee: While dealerships will strive to accommodate owners, a loaner vehicle is not guaranteed during the repair. It’s best to inquire about loaner availability when scheduling your appointment.

Hybrid vehicle repair and Jeep software update are relevant keywords for those seeking information on the fix.

Real-world Example: Early Reports and Owner Experiences

While the recall is recent, early reports on Jeep forums and social media indicate that some owners have experienced the stalling issue described by Stellantis. One owner in[CityState-[CityState-replace with actual location if available]reported their Grand Cherokee 4xe stalled while merging onto a highway, creating a dangerous situation.Another owner noted intermittent power loss during acceleration. These anecdotal reports underscore the importance of addressing the recall promptly. Monitoring Jeep forums and 4xe owner groups can provide valuable insights.

Benefits of Addressing the Recall Promptly

Promptly addressing this recall offers several key benefits:

Enhanced Safety: the primary benefit is improved safety by eliminating the risk of unexpected stalling.

Preventative Maintenance: The software update can potentially prevent future issues related to the hybrid system.

Peace of Mind: Knowing that your vehicle is operating as intended provides peace of mind.

Maintaining Vehicle Value: Addressing recalls helps maintain the resale value of your Jeep Grand Cherokee.

Practical Tips for Jeep Grand Cherokee 4xe Owners

Check for Recall Notices: Regularly check the stellantis and NHTSA websites for recall notices.

Schedule Service Promptly: Don’t delay scheduling your service appointment.

Document Everything: Keep records of all dialog with the dealership and any symptoms you experience.

Drive Conservatively: Until the repair is completed,drive conservatively and be extra cautious during transitions between electric and gasoline power.

Stay Informed: Monitor Jeep forums and news sources for updates on the recall. Jeep maintenance and 4xe service are important considerations.

Resources and Further Information

Stellantis Recall Website: [LinktoStellantisrecallWebsite-[LinktoStellantisrecallWebsite-replace with actual link]

NHTSA Recall Website: [LinktoNHTSARecallWebsite-[LinktoNHTSARecallWebsite-replace with actual link]

Jeep Customer Care: 1-800-JEEP-HELP (1-800-533-7435)

NHTSA Vehicle Safety Hotline: [phone]