The empowered patient, the best ally to relieve the system March 9, 2023 by Alexandra Hartman Editor-in-Chief Profession – 23 National Congress of Hospitals 23 National Congress of Hospitals Involving the patient in the processes not only improves their quality of life and satisfaction, but also means a reduction in the care burden. Communication with the patient is essential to improve their satisfaction and involve them in their self-care. Share this: Share on Facebook (Opens in new window) Facebook Share on X (Opens in new window) X Alexandra Hartman Editor-in-Chief Editor-in-Chief Prize-winning journalist with over 20 years of international news experience. Alexandra leads the editorial team, ensuring every story meets the highest standards of accuracy and journalistic integrity.