Many users have reported the phenomenon on the forums of Apple … which plays the language of wood.
Decidedly, the new smartphones from Apple are not spared from the controversies and cascading bugs. Since their release in September 2021, the iPhone 13 and 13 Pro have not ceased to be talked about, sometimes for call drop issues, sometimes for the touch screen that would respond poorly to user input. The latest controversy, and not the least, is about the sudden appearance of a pink screen forcing the device to restart on its own.
We will remember in particular the iPhone 11 and iPhone 12 which at the time were impacted by the appearance of a strange green screen. It seems that the iPhone is causing users to see all the colors, since it is pink screens on the iPhone 13 which are reported on Apple’s support forums. In total, there are dozens of “complaints” opened on the Apple forum since the first in October.
October 27, DPigar reports for the first time on the Apple forum to have been the victim of a strange pink screen making all use of the iPhone completely impossible. “I’ve been using an iPhone 13 Pro for two days and all of a sudden my screen turned pink and the device rebooted”, he says. “It happens a lot, which makes my iPhone unusable.”
Since then, many other users have reported the same facts, occurring in always different situations. “The same thing just happened to me, I was taking a picture and suddenly my phone flashed pink then crashed. I don’t know if I should have my device checked or just ignore”, reports Exclopin.
Fortunately for DPigar, Apple replaced his device and since then he has never had the problem again. A gift made by the company that many users have indicated they have requested, in vain. “I called Apple Support, they ran a diagnostic and told me there was no problem”, precise
The Chinese Blog My Drivers discovered that Apple had made a statement indicating that it had not encountered any relevant problem in the hardware. Apple still advises those who encounter the problem to back up the data and install the latest system update.
On our side, we encountered the problem twice on our iPhone 13 Pro Max. Both times we were taking photos and browsing apps when the screen turned pink, forcing the device to restart. Occurred a few weeks ago, the problem has not reoccurred since…