The SEC orders Zipmex to expedite the correction of its capital position, which has deteriorated to the point of having to suspend its business. Emphasize that maintaining customer benefits is important.

2023-11-25 07:35:00

As the Securities and Exchange Commission (SEC) has followed up on the financial status. and liquidity of Zipmex Company Limited (Zipmex). It appears that Zipmex is unable to maintain net liquid capital (capital funds) as required by law* since November 24, 2023, which is in accordance with the requirements of Section 16/1 of the announcement. SEC Committee No. KorTh. 19/2018 regarding rules, conditions and methods for conducting digital asset business.

In the event that it is unable to maintain its capital funds, Zipmex must suspend all business operations. Until the fund can be maintained and received permission from SEC orders business operations as usual. Including informing customers in writing about the suspension of all types of business operations without delay.

The SEC therefore ordered, in accordance with Section 16/1(3) of the said announcement, that Zipmex take steps to be able to maintain its capital status as specified. and taking into account the benefits of customers as important as follows

(1) Submit a plan to solve capital maintenance problems with the SEC.
(2) Carry out the plan to solve capital maintenance problems submitted to the SEC in accordance with (1) in order to be able to return to maintaining capital funds within the said plan period.
(3) Proceed for customers to be able to withdraw or transfer assets in baht and digital assets without any difficulties in doing so
(4) Let Zipmex prepare the work system. and personnel in sufficient numbers to maintain the customer’s property and carry out the customer’s wishes according to item (3).

The SEC places importance on monitoring the financial status and liquidity of business operators. To ensure that business operators have complied with the specified criteria.

Zipmex announces trading suspension and temporarily deposit assets

Later, Zipmex Company Limited announced via Zipmex Thailand’s Facebook that in order for the business operations of Zipmex Company Limited (the Company) to be appropriate. and in accordance with the rules set by the SEC Office, it is therefore necessary for the company to suspend trading of digital assets. and temporarily deposit all types of assets Effective from November 25, 2023 at 1:00 p.m. onwards.

In this regard, all customers can still withdraw baht. and digital assets in Trade Wallet via the website and applications on mobile phones as usual until January 31, 2024

However, in the case of digital assets that can only be traded (Trade Only), contact through Customer Support staff to process the withdrawal only. and after January 31, 2024, when the company suspends asset withdrawals via the website and mobile applications. Customers must contact through Customer Support staff only. Digital assets may take 7-14 days for the withdrawal process to be completed.

However, in the case where the customer makes an asset withdrawal transaction through the Customer Support staff, the customer must prepare supporting documents to verify identity. and prove the true ownership of the account as well.

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