The Thai Bankers Association announces the improvement of the PromptPay system from 2:00 a.m. to 2:30 a.m. on Saturday, March 11: InfoQuest.

Thai Bankers Association Notify about the improvement of the PromptPay system (PromptPay) to increase efficiency that According to the money transfer and payment service between banks (PromptPay or PromptPay) that has been in service since the end of 2016 until now, there are approximately 67 million users with PromptPay accounts. And the highest transaction volume is 60 million transactions per month (data as of February 2023) and is likely to continue to grow.

Therefore, in order to upgrade the service to be more efficient, National ITMX Co., Ltd. (NITMX), which is an intermediary providing PromptPay services together with member banks. There is a plan to improve the said system during 2:00 a.m. – 2:30 a.m. on Saturday, March 11, 2023, which will result in customers being unable to make money transfers or scan QR Codes for cross-bank transactions during that time. Can also conduct cross-bank transactions via ATMs / CDMs, including convenience stores that represent each bank that are still open for service. Customers can conduct transactions within the same bank through various channels as usual.

The Thai Bankers Association and its member banks ask customers to plan their transactions in advance. For more information, please contact the call center of the bank that uses the service. The association and its member banks attach great importance to the development of efficiency and security in financial transactions. And emphasized that all banks are prepared to take care of their customers to the fullest.

By InfoQuest News Agency (05 Mar. ’23)

Tags: PromptPay, PromptPay, Thai Bankers Association

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