Through a statement the West Clinic warned that the staff was never informed of the presence of Camilo Restrepo, who was outside the institution, “It was also not reported to him that he needed medical attention or health services. No one approached the ER door to report that he was there and he did not approach at any time.
The institution ensures that This statement is supported by the recordings of the institution’s closed circuit television security cameras.
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“In them it is observed that at 3:19 am on Friday, May 13, a police patrol arrives at the emergency door. National Police and parks at Carrera 71c. At 3:21 am a man gets out of the vehicle, with police escort. At 3:23 a.m. the Police vehicle leaves the scene and the person who got out of the vehicle cannot be seen.but, apparently, it is on the platform where it was left after getting off the vehicle.”
“At 3:28 am it is observed that this person is moving along Carrera 71c towards Avenida las Américas. That is the last time it is seen in the recordings.”
Finally, the clinic reiterates that the care protocol for any person who requires health services is that, at the door of the institution, the person or a companion informs the staff that care is needed and you are given the income to start the service procedure.