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The new Pokémon video games are having both good and bad things, well, perhaps more bad than good, since user discontent with bugs, errors and game performance problems has been seen on more than one occasion on social networks. It seems that these comments stayed on the same social networks, because according to testimony, Nintendo says that there are no complaints about Scarlet and Purple.
You can read: Despite the Mistakes, Pokemon Scarlet and Purple Are the Best-Selling Releases in Nintendo History
A user of Reddit he had contacted Nintendo customer service and the response left more questions than solutions. Pretty much the Nintendo employee claimed that this was the first time they had heard of any issues with the games, and that there are no patches or updates to fix such issues.
According to The Gamer, a former customer support worker has revealed in the responses that Nintendo probably outsources this service and that regardless of the number of complaints, users receive a blanket response. The question is itself, the complaints from social networks stayed there and they did not claim against Nintendo itself or the company really gives a general response regardless of the complaint. In any case, the most important thing is that we get confirmed upcoming updates to fix the bugs.
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