The American start-up Sanas has developed software that analyzes and transforms the voice to remove all traces of accent. The tool is supposed to prevent call center employees from suffering racist reactions from their interlocutors. But this new technology is causing controversy. It is accused of erasing linguistic diversity.
Editor-in-Chief Prize-winning journalist with over 20 years of international news experience. Alexandra leads the editorial team, ensuring every story meets the highest standards of accuracy and journalistic integrity.