Toyota and Aioi Bangkok Insurance launch a new type of insurance Under the first class insurance, Toyota Care, drive well, reduce “PHYD-Pay How You Drive” with more than 120,000 members within just the first 24 months after the launch. One of the fastest growing core services in Southeast Asia Under the technology “Connected Technology”, ready to reinforce its leadership in service technology To provide satisfaction beyond expectation to customers.
Surasak Suthongwan, Executive Vice President of Toyota Motor Thailand Company Limited, said that customers are the most important heart of Toyota. Together with technology that is always up to date, 15 years ago, we used a Smart card to store customer history while online was not there. After that, it developed into Toyota Smart G-BOOK Application Telematics on smartphones for the first time. of Thailand. In addition, we made the first SMS sending system by computer. to follow up on services to customers and installing a Telematics system in the car to link data to mobile phones since 2018
“Currently, we have installed more Telematics systems in more than 300,000 vehicles produced and expected to reach 1.6 million units by 2025. We have implemented Technology Telematics in a service called Connected, with a total of 8 services. It is divided into two main aspects: New Buying Experience and New Usage Experience. Connected technology is about making the impossible possible. Under our concept is personalized customer care. Taking better care of customer problems and coordination with partners including partners for all parties to gain mutual benefits.”
A new buying experience “New Buying Experience”
with cutting-edge technology Has changed the way of buying a car from the original model towards creating a new experience for customers with new services that Toyota has invented and developed, such as
1. Connected Auto Loan (CAL), a new type of auto loan approval that makes it easier to approve. Make it easier for customers to own a car and finance (partners) can reduce the risk.
2. Pre-known credit, a new dimension in car buying Customers can know the credit limit in advance through the application of participating financial institutions. Ready to receive special financial privileges, first approval, first pick up the car to meet the needs of customers promptly. Special privilege for Toyota customers only
3. KINTO, a new online service for the general public for long-term car rentals It’s another new option. Convenience, no down payment required
New user experience “New Usage Experience”
Connected technology for mobility of the future add peace of mind and be confident with the most exclusive service via T-Connect Application on mobile phone that responds to every journey Support every lifestyle Respond to a variety of services such as TheftTrack, a lost vehicle tracking service / SOS. 24 hour emergency assistance service/PHYD insurance : Pay How You Drive, good driving insurance, discount to/Toyota ALIVE-X, a loyalty program in conjunction with The 1 and other services. that provides convenience in car maintenance
Currently, T-Connect service has been well received by Toyota customers continuously. “Make the impossible possible” under the concept
• Be able to take care of individual customers.
• Able to take care of benefits to customers throughout the car experience
• Able to coordinate with various business partners. mutual benefit
The results of operations are as follows:
• The number of T-Connect users is more than 400,000 people.
• 24 hour SOS emergency service with 4,751 incidents of service users.
• Concierge Services to get directions. There are 37,107 service users.
• Toyota ALIVE-X program has 29,636 members.
• Pay-How-You-Drive (PHYD) Insurance. Good driving insurance. Reduced to more than 120,000 members within just the first 24 months after launch. and the highest in Southeast Asia
Hideo Iwazawa, Managing Director of Aioi Bangkok Insurance Public Company Limited, said that Toyota Motor Thailand Company Limited and Aioi Bangkok Insurance Public Company Limited have collaborated to develop Telematics auto insurance to become First time in Japan by using driving data to help customers be more satisfied and introduced the first class insurance Toyota Care “Drive less, pay less” PAYD-Pay As You Drive in 2018, which was the first collaboration with Telematics insurance with Toyota and developed to be the 1st class Toyota Care insurance “Drive well, reduce Giving “Toyota Care PHYD-Pay How You Drive through new Connected technology that will help analyze driving distances. and processing driving behavior into scores with recommendations Helping customers drive safely save on insurance premiums including facilitating notification service when it’s time to renew insurance
“In this regard, we have made it stand out. Adding value to PHYD products called 3S, the concept is Safe : Safe Driving/Secure : Reduce Concern about Accident/Save Cost, Economical, Worthwhile. Moreover, we will continue to try. in order to obtain safety and maintain a safe social environment with the use of connected data in the car as well as to strive to be the leader of Telematics service continuously to develop a wide range of products with further steps in the future including participation in creating shared values in Thai society (Creating Shared Value: CSV).”
Surasak Suthongwan, Executive Vice President of Toyota Motor Thailand Company Limited added that Customers can be assured that our personal information is kept safe. Through requesting consent from customers in accordance with PDPA law, Toyota Care 1st class insurance “Drive well, discount for” Toyota Care PHYD-Pay How You Drive We provide services in all Toyota vehicles equipped with the new T-Connect technology. It is in the Hilux Revo/Fortuner/Corolla Cross/C-HR/Camry. recommended to the market in 2020 onwards
for use The customer simply binds the vehicle information to the T-Connect application, and if your display screen shows vehicle information such as distance and remaining fuel, then your vehicle has the new Connected technology system, which can be used for PHYD insurance.
“The collaboration between Toyota and Aioi Bangkok Insurance is our pride to support Thai people to drive safer and to “build a better society”. Accident statistics decreased by 12.9%. Customers paid lower insurance premiums. Which has received good feedback from customers in terms of value for money, as well as helping to improve driving behavior. and make customers happy
“On behalf of Toyota representatives, we would like to thank our customers for trusting us to use T-Connect service. We also have many good services under T-Connect in order to strive to be the leader of Telematics service in Thailand. For those who are interested or partners interested in doing business with us related to Connected Business we welcome We have a team to support you.”
To celebrate the success of achieving 120,000 policies and the 60th anniversary of Toyota, Toyota Care 1st class insurance, good driving insurance, discount “PHYD-Pay How You Drive” offers special offers as follows:
1. New customers get 10% discount compared to normal Toyota Care insurance.
2. Existing PHYD customers and renew the insurance for the 2nd year
– Receive a 20% discount with an additional discount of up to 25% driving points
– 1,000 baht discount for spare parts or service fees for periodic checks and general repair When bringing the car to Toyota service centers nationwide from 5 July – 31 December 2022, the discount can be applied to the cost of spare parts. and chemicals only (Discount is for one service visit only. cannot be stored for next time. and cannot exchange or change to cash or transfer rights to other customers)
– Option to pay in installments of 0% up to 6 months to help reduce the burden of customers’ expenses. Customers can follow through sales channels at Toyota dealers nationwide.
3. Customers move to renew insurance to PHYD
– Get 20% discount with Top Up discount another 5%
– 1,000 baht discount for spare parts or service fees for periodic checks and general repair When bringing the car to Toyota service centers nationwide from 5 July – 31 December 2022, the discount can be applied to the cost of spare parts. and chemicals only (Discount is for one service visit only. cannot be stored for next time. and cannot exchange or change to cash or transfer rights to other customers)
– Option to pay in installments of 0% up to 6 months in order to reduce the burden of customers’ expenses. Customers can follow through sales channels at Toyota dealers nationwide.