2023-10-07 11:24:00
A traveler complained to the federal ombudsman after seeing steak knives in a restaurant at Brussels airport. A restaurant located after the passenger and baggage screening area. The airport assures that there is no danger to the safety of travelers.
The mediator and Brussels airport do not agree, but the fact is there: a complaint filed by a traveler, supporting photo.
“A traveler informed me that there are metal steak knives and sharp forks that are freely available in the neutral zone of Brussels airport, after baggage screening.“, explains Philippe Touwaide.
Another photo received shows the knives in open access, after closing. “In December 2022, I stopped by to see what the situation was in the restaurant and the owner assured me that he knew very well that he could not use metal equipment and yesterday, I was surprised to see that, What I do not understand“.
When contacted, Brussels airport limited itself to written communication: it specified that international legislation prohibits the use of objects capable of inflicting serious injury, which is not the case here. “This is not a steak knife, but an unsharpened knife. Their use is therefore in compliance with the legislation.“, explains the airport.
Several letters were sent to the responsible minister for possible arbitration. Complaints for this type of finding are rare; most of the federal mediator’s files concern noise pollution.
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