update KB5031455 refuses to install for several users

2023-10-31 10:48:53

The latest Windows 11 update was supposed to fix several bugs, but itself is the victim of a small technical problem. Indeed, for many users, this results in an error message indicating that the installation did not take place. A problem that we noticed in the Phonandroid editorial team.

It’s an observation that is as amusing as it is bitter: with each update that corrects bugs on Windows, new ones appear. Some are relatively harmless, but others can be particularly disabling. The latest OS update is obviously no exception, with many users reporting that they simply can’t install it.

Indeed, the error messages vary depending on the case, but the result is always the same: the download cannot be completed, or, if this is the case, the installation refuses to start. We ourselves were able to experience this bug in the Phonandroid editorial office. Upon launching the update, we were greeted by a mysterious error code 0x80073701c.

Windows 11 no longer wants to update? You are not alone

As shown in the screenshot above, this error message simply indicates that the update could not be installed and invites us to try again, without further details. Note also that the update took place without any problem on another PC in the editorial office. It is therefore difficult at present to determine the source of the problem, or even whether it is very widespread or not.

On the same subject — Windows 11: a harmless bug can significantly boost the performance of File Explorer

However, several Windows Latest readers have reported a similar experience. One of them explains that the download hangs at 97% before restarting automatically. On the other hand, those who managed to update are reporting problems with some of their games, particularly those retrieved via the Epic Games Store, which now refuse to launch.

Currently, no solution is offered by Microsoft. If you notice any problems with this update, we advise you to wait a little before installing it or, if you have already done so, to revert to a previous version of the operating system. Here is the list of error codes retrieved by Windows Latest:

0x800f081f
0x8007007e
0x8000ffff
0x800f0984
0x80073701
1698750395
#update #KB5031455 #refuses #install #users

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