Widespread outage for Rogers customers

The City of Montreal’s 311 telephone system is also inaccessible due to the breakdown of the provider, the City said on Twitter.

Due to the outage on the Rogers network, our 311 telephone system is not accessible. Please use the form to contact us.

» https://t.co/3oG3HAagwg

— City of Montreal (@MTL_Ville) July 8, 2022

The outage would also impact ATMs and Interac machines across the country, according to several complaints comments on the networks.

There is currently a nationwide communications outage with a network provider which is impacting the availability of INTERAC services.

We will provide further information as it becomes available.

— INTERAC (@INTERAC) July 8, 2022

A website to track telecommunications services showed several disruptions, particularly in the Montreal area.

According to the same tool, Rogers has been struggling since 2 a.m.

We know how important it is for our customers to stay connected. We are aware of issues currently affecting our networks and our teams are fully engaged to resolve the issue as soon as possible. We will continue to keep you updated as we have more information to share.

— RogersHelps (@RogersHelps) July 8, 2022

The company confirmed later that morning that they were aware of the issues and that their “teams are fully engaged to resolve the issue as soon as possible.”

Toronto is also affected by this service cut, so much so that the city’s police reported on Twitter that some people affiliated with this network were unable to reach 911 around 6:30 a.m. Friday morning.