“Win by inwi”, best digital customer experience – Today Morocco

2023-12-13 12:03:54

Great recognition from inwi at the 17th edition of the Telecom Review Leader’s Summit which was held on December 6 and 7 in Dubai. The operator, through its digital brand “Win ​​by inwi”, won the “Best Digital Costumer Experience” prize during this event.

“This new recognition once once more confirms the spirit of innovation of win by inwi, which this year also received the Elected Product of the Year 2023 award in Morocco in the Mobile Plan category,” indicates inwi in this regard. And to specify that “this award is a materialization of the continuous innovation efforts deployed by inwi to offer an exceptional customer experience, thus placing the brand at the forefront of the industry”. It should be noted that “Win ​​by inwi” is an African first.

This is a new world where all journeys and services, from subscription to customer assistance, are 100% online. “win by inwi offers its customers a unique, intuitive and simple experience through a dedicated application and a website with the most advanced standards. In a few clicks, they can create their own package according to their call and Internet needs,” explains the operator. It should be remembered that the Telecom Review Leaders’ Summit is an annual event which brings together leaders in the information and communications technology sector to discuss the latest trends and developments in the field of telecommunications.

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Alexandra Hartman Editor-in-Chief

Editor-in-Chief Prize-winning journalist with over 20 years of international news experience. Alexandra leads the editorial team, ensuring every story meets the highest standards of accuracy and journalistic integrity.

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