2023-08-24 17:00:00
On June 5, 2023, the iOS 17 beta was released, prompting many people to download and explore the new features in this trial version. However, after updating to iOS 17 beta, some users are facing the situation where their iPhones (or iPads) get stuck in the cloth restore (the one with the instruction to access the URL support.apple.com/iphone/restore or support.apple.com/ipad/restore).
But don’t worry, we have a detailed guide to help you solve this problem and get your iPhone back from the error. support.apple.com/iphone/restore after updating to the latest iOS version.
What does support.apple.com/iphone/restore error mean?
When you are trying to manually put your iPhone into recovery mode, it is common to come across support.apple.com/iphone/restore or support.apple.com/ipad/restore screen.
This screen is easily recognizable by the text support.apple.com/iphone/restore above an image indicating connection to the computer. This is known as the “restore screen” and usually occurs when updating your phone using Finder or iTunes, or after recovering from a backup.
Also, some users have reported that this screen may appear after device restart. This issue can be attributed to iPhone glitches often related to third-party apps malfunctioning. Regardless of the cause, we now bring you a comprehensive guide to resolve this inconvenience.
Why is my device displaying the error support.apple.com/iphone/restore?
Now that you understand the meaning of the support.apple.com/iphone/restore statement, the next question is, why is my iPhone displaying it?
There are several possible reasons for this problem:
beta test failure: Due to the initial release of the iOS 17 update as a beta version, it is possible that the operating system has some deficiencies that result in the reset screen error.
Connection fail: The restore screen is usually displayed when the USB connection to the computer is interrupted during the restore process from iTunes or the Finder. Also, it can arise if the backup download has not been completed.
broken motherboard: While it’s not a common scenario, it’s important to mention that a damaged motherboard can lead to phone issues — including the support.apple.com/iphone/restore error.
How to fix support.apple.com/iphone/restore error message on iPhone?
Let’s now explore the methods available to fix the error!
How to get rid of support.apple.com/iphone/restore error without losing data with just one click?
If you’ve updated to iOS 17 or iPadOS 17 beta and your device is stuck on the support.apple.com/iphone/restore screen, rendering it virtually useless, don’t worry.
There is a simple solution to these problems with iOS ― the UltFone iOS System Repair. With just 3 clicks, it can fix 150+ iOS issues including support.apple.com/iphone/restore error no matter your iPhone model (iPhone X, iPhone 6, iPhone 11, iPhone 12 or any other iPhone that presents this problem).
Below we mention some of its popular features:
You can easily enter and exit recovery mode on all Apple devices without losing any data. The software is capable of solving more than 150 iOS issues, including black screen and loop of reboot. Allows you to reset your disabled iPhone/iPad/iPod if you forgot the password. Compatible with the latest beta versions of iOS 17, iPadOS 17 and the iPhone 14 lineup.
You might already be tempted to use the app right away, so in order not to make you wait any longer, let’s proceed with the walkthrough:
Download the UltFone iOS System Repair on your computer (Mac or Windows PC) and then launch the program. Click “Exit” and wait about 10 seconds. After some time, your iPhone/iPad/iPod will restart and the support.apple.com/iphone/restore error will be successfully fixed.
It will take a moment for the device to exit recovery mode. After the process is completed, it will restart, which will allow normal use of iPhone/iPad/iPod.
Reinstall iOS to get rid of support.apple.com/iphone/restore error
If the restore screen is still showing, you will need to reinstall iOS. The Repair Operating System feature of UltFone iOS System Repair offers comprehensive iOS restore and reinstall, allowing you to resolve support.apple.com/iphone/restore issue without losing any data.
Fix support.apple.com/iphone/restore error without a computer
While fixing the error without a computer is largely down to luck and may be considered a complex solution for many users, it doesn’t hurt to try.
A simple try is to force restart iPhone to get rid of support.apple.com/iphone/restore error. This will result in a reboot of the phone, removing any potential malware or unsaved crashes that could be causing the problem.
Make sure you follow the specific procedure to force restart that is suitable for your iPhone generation.
For iPhone 8 and newer models: Press the volume up button for about six seconds, then release it. Immediately after, press and hold the volume down button. Finally, keep holding the side button until your iPhone restarts.
For iPhone 7 and 7 Plus: Hold the side and volume down buttons simultaneously for approximately ten seconds. Release the buttons when the phone restarts.
For iPhone 6 and earlier models: Simultaneously press and hold the Side and Home buttons for approximately ten seconds. Release them as soon as the Apple logo appears on the screen.
According to Apple, only the iPhone XR and later models will be compatible with iOS 17. So, if you get stuck on the support.apple.com/iphone/restore screen due to downloading iOS 17 beta, try restarting using the first method. If you are using an older iPhone, try the second or third method specific to your iPhone model.
Fix support.apple.com/iphone/restore error with Finder or iTunes
If a forced restart doesn’t work, an alternative is to try using Finder (on macOS) or iTunes (on Windows). Although the error is not common due to connection issues, and therefore iTunes restore does not always work, it is still worth a try, especially when other options are exhausted.
Open Finder or iTunes on your computer and connect your phone via a USB cable. Once the phone is detected, a popup window will appear on the screen asking to choose between “Restore” or “Update”.
Choose the restore option and select the most recent backup available. After that, follow the on-screen instructions to complete the procedure.
The restore will take a few minutes to complete, but it is important to note that your data will be erased from the device during this process. After restoring, the backup will be reinstalled. So if you don’t have a recent backup of your important files, this method can be quite risky.
Last Alternative: Contact Apple Support
The above solutions are often effective in resolving issues related to software glitches on the phone. However, it is important to note that if the problem is related to a broken motherboard, then these solutions will not be effective.
Phone recovery is only possible by contacting Apple customer support, for which you will have to describe the problem you are experiencing. On average, the repair process usually takes two to five days. It is vital to make sure you do not hire unauthorized technical assistance, as this would invalidate the warranty and could lead to more problems in the future.
Bonus: How to fix support.apple.com/iphone/passcode error
If you repeatedly enter incorrect passwords on your smartphone, the security lock will be activated on the locked screen. Depending on your device model, you may find an “Erase iPad” or “Remove iPhone” button — which will erase all data and reset the device. When you click on the “Erase iPhone” option on the security lock screen, the error message appears, indicating accessing the URL support.apple.com/iphone/passcode.
So how can we bypass support.apple.com/iphone/passcode error on iPhone?
Fix «support.apple.com/iphone/passcode» error by removing locked iPhone without a computer
In case you have forgotten your iPhone passcode and entered the wrong passcode several times, you will see the phrase “iPhone unavailable” on the screen.
If you keep trying, the security lock warning will appear. Fortunately, Apple gives you the option to completely wipe your phone without the passcode required. To do this, make sure you have iOS 15.2 or later installed, are connected to a cellular network or Wi-Fi, and have your Apple ID password handy.
Let’s learn how to resolve support.apple.com/iphone/passcode error without needing a computer.
If you continue to enter the passcode and the option to erase iPhone does not appear or disappear after restarting the device, try again. It is possible to insert a SIM card with cellular data. Once you do that, the option to erase iPhone will appear, and you can select it without any problems. Now, to proceed with the deletion, enter your Apple ID password. At this time, the deletion process will start. Once complete, you can set up your iPhone as a new device.
The easiest and fastest way to fix «support.apple.com/iphone/passcode» error
O UltFone iOS Screen Unlock it is a useful tool to unlock iPhone in situations where there is no network access or when the device erase option is not working properly.
This software is specially designed for people who forgot their iPhone passcode or want a quick way to bypass the lock without having to enter a passcode.
Downloading and Installing UltFone iOS Screen Unlock
Firstly, download and install UltFone iOS Screen Unlock on your computer (Mac or Windows PC). After the installation completed, open the program and click the “Start” button to start the process of unlocking the lock screen password.
Connect iPhone to computer
Use a USB cable to connect iPhone to the computer. UltFone iOS Screen Unlock will recognize your device automatically. In the main panel, click on the “Next” button.
Downloading the firmware package
You will then be prompted to download the latest version of the firmware package. Select a location to save the file and click “Download” to proceed.
Start iPhone Lock Screen Unlock
After downloading the firmware to the computer, click the “Start Removal” button to start iPhone passcode removal. Bear in mind that the entire unlocking process may take a few minutes, so keep your device plugged in during this time.
Great!
Were you able to fix the support.apple.com/iphone/passcode error.
Conclusion
We have reached the end of this post. If upgrading to iOS 17 beta caused an issue on your iPhone, I hope you found a solution to resolve the stuck screen issue at support.apple.com/iphone/restore after the update. We recommend that you try the UltFone iOS System Repairas other methods may not work for everyone and may be inefficient.
Another option would be to use the UltFone iOS Screen Unlock to bypass screen support.apple.com/iphone/passcode.
UltFone is a trusted brand that has helped over 360 million users worldwide. UltFone iOS System Repair is one of the top rated products from the company and has received positive feedback from all users.
We would be happy to get your feedback in the comments section!
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