This Tuesday morning, VTR denounced a new intentional fiber optic cut in the capital, the one that keeps thousands of customers from different communes without service.
“30,000 customers are without fiber optic services due to saw-cut vandalism. We are sorry for the inconvenience,” said VTR through its social networks.
We report that 30,000 customers in Maipú, E. Central, Lo Prado, Peñaflor, Padre Hurtado, Pudahuel and Melipilla are without fiber optic services due to vandalism caused by sawing. We apologize for the inconveniences. Know the status of your service in https://t.co/22O3y2iH6n pic.twitter.com/oTXFsOB58i
— VTR Support (@VTRsupport) February 1, 2022
The company explained that the communes affected by the cut in service are Maipú, Central Station, Lo Prado, Peñaflor, Padre Hurtado, Pudahuel and Melipilla.
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VTR assured that the company’s technicians They are already working on the ground to reestablish the service., which could happen within the next few hours.
From the Undersecretary of Telecommunications (Subtel) they confirmed that there are 30 thousand affected users. They also detailed that they are monitoring the situation.
????#SubtelInforma| @vtrchile reported fiber optic outage affecting the communes of Estación Central, Maipú, Pudahuel, Peñaflor, Melipilla and Padre Hurtado. The failure affects around 30,000 users of fixed services. @subtel_chile is monitoring the situation. pic.twitter.com/qWqUVQp6yI
— Undersecretary of Telecommunications (@subtel_chile) February 1, 2022