The 107 rang insistently, as it happens many times a day. A person on the other side of the line, from a neighborhood in the southern zone, warned that someone had fainted in the street and had lost consciousness. Susana had had a stroke while she was walking her dog Jana de Ella, a tan poodle, who did not leave her owner’s side for the entire duration of the care. The dog’s fidelity moved the doctors who, when they decided to transfer Susana to the hospitalalso took Jana in the ambulance.
Stories like this are frequent for those who work in the service of the Integrated System of Health Emergencies.
“Those of us who provide pre-hospital care work in the same place where situations occur that are almost never happy and we have to adapt to these ever-changing scenarios,” says Cristian Bottari, director of the public ambulance service.
The professionals who seven days ago came to assist the injured woman in the southern zone know it very well. When the doctor Alberto Lamagna and the nurse Sergio Méndez responded to the neighbors’ call, they found her on the street with her pet.
The dog did not separate from her owner while the doctors gave her an electro and placed a venous line. Nor when the professionals decided that it was necessary to transfer her to a hospital.
So not only did they decide to load Jana into the ambulance, but they stayed at the scene until their patient’s relatives came to pick her up.
The photo of the doctor, the dog and its owner traveling to the hospital circulated throughout the week among Sies professionals. “Jana wants to go with her owner. The important thing is that the patient feels accompanied,” said one of the messages that circulated through the networks.
Susana is now recovered and returned to her house where she was reunited with Jana.