Airbnb launches new features on its platform

Airbnb Start has already started rolling with its presentation, a novelty that simplifies the process of putting a house on the platform. Not only will we have this news within the platform, but travel coverage will be expanded AirCover for hosts and six new categories have been added. The first one is to put your house on Airbnb with the attractiveness it presents Airbnb Start, a new redesigned way for new hosts to take their first steps on the platform in an intuitive and simple way. Offers help that is free on the part of the call Superhost.

In addition, on the platform you can already find greater coverage thanks to the system AirCover for hosts, broader protection than ever. Includes a guest identity verification process, booking analysis to identify risk, and $3 million in increased damage protection, with coverage for cars, boats, artwork, and other valuables. And finally, we find the new categories created in Airbnb. Add six new categories to the platform and improve the way they are displayed.

News presented by Brian Chesky, co-founder and CEO of Airbnb

“Airbnb was born during a time of recession, when Joe and I couldn’t pay the rent and we decided to put three air mattresses on the floor and create AirBed & Breakfast. In a short time, people from all over the world began to join our platform,” he says. Brian Chesky, CEO and co-founder of Airbnb. “Similar to the Great Recession of 2008, now it’s especially good for people to earn extra income by hosting travelers.

An Airbnb apartment

Therefore, we present an easy way for millions of people to list their homes on Airbnb. With Airbnb Start, new hosts will receive free personalized advice from Superhosts, who will help them through the process, from answering questions that arise right away to receiving their first reservation. In addition, with the expansion of the coverage of AirCover, now is the perfect time to join our community.” The numbers show that newly published accommodations on the platform are having an almost immediate reception, so this strategy is having an effect. Half of the ads that were listed and booked in Q1 2022 received their first booking in less than three days. There is also an exponential growth of new hosts, specifically in countries with high inflation rates.

Airbnb Start, a new strategy to continue growing

Some of the features that continue to make the platform the greatest are: aPersonalized advice from a Superhost: With Airbnb Start, the new host will receive free help from a Superhost, who will guide them through the first steps and answer all their questions, from the ones that arise right when they start until they welcome their first guest, through audio calls or video, plus messages. 1,500 superhosts will be there to help, spread across more than 80 countries.

Accommodate an experienced guest on the first booking where the option is given that hosts can choose an experienced guest who has completed at least three positive stays on Airbnb. Also, it will have the service of aspecialized Airbnb support: With a single click, new hosts will have direct access to a Customer Service agent who will try to help them with any problem that affects their account or even billing issues. This service will be available by phone, text message or email in more than 42 languages. Without a doubt, Airbnb will be more intuitive and easier for both parties: both for hosts and for those who want to rent an apartment.

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.