2023-09-26 19:45:44
Since Friday September 22, Bank Of Africa customers have been unable to carry out banking transactions, in particular transfers and deposits or even check deposits, due to a failure in the bank’s information system. the bank. The details.
Transfers, arrangements or even check deposits are currently unavailable at Bank Of Africa since last Friday. The cause of these disruptions was a failure in the bank’s information system.
While several bank customers deplore the situation, business customers are wondering about salary transfers during this end-of-month period.
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Contacted by Challenge, Bank Of Africa explains that “a malfunction in a specific application function led to service disruptions”.
She underlines that “current banking operations are normally carried out and the usual remedial measures have been taken in order to contain this dysfunction”.
Presenting its “apologies for the inconvenience that may have been caused to our customers”, it also undertakes to do everything possible to restore the service. “The complete and definitive restoration of the affected functionalities is underway by our technical teams.”
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