BRI Virtual Assistant Ready to Accompany Customers to Fulfill Eid Needs – 2024-04-10 23:15:04

Illustration. (ANTARA/ANDIKA WAHYU)

NEEDS during the Eid homecoming trip will usually increase along with increased public spending. In the momentum of Eid, PT Bank Rakyat Indonesia (Persero) Tbk through its Virtual Assistant named “Sabrina” provides digital-based services with various features that further pamper its customers.

This service not only helps in finding necessities during the Eid homecoming trip, but Sabrina can also accompany you to get information on BRI products and services easily and at any time.

Become a solution to meet daily needs, including during Ramadan and Eid. Starting from looking for the closest restaurant to the customer’s location that is suitable to visit when breaking the fast, looking for fashion merchants to buy Eid clothes, to other basic needs during the fasting month.

BRI Retail Funding & Distribution Director Andrijanto said that people usually look for the nearest merchant locations to meet their daily needs.

“Bank BRI will continue to improve financial services and various needs through developing AI technology for various levels throughout Indonesia. With Sabrina, the process of searching for information to fulfill customer needs during Ramadan and welcoming the Eid holiday can be easier, more economical and effective,” said Andrijanto , through information received, Tuesday (9/4).

Starting a conversation with Sabrina is very easy, just chat with Sabrina on WhatsApp 0812-1214-017 then type what you need.

Also read: Deputy Wantim MUI Zainut Tauhid: Homecoming Culture Glues Unity Don’t Turn It into Pros and Cons

Some examples of words that can be used, such as when you are hungry and looking for the nearest restaurant, just type “hungry”, when you want to do your monthly shopping, just type “supermarket” or when you want to have an exciting holiday, type “staycation”.

Then send the latest location (share location), Sabrina will provide information on the closest merchant to fulfill these needs.

Searching for information can also be done by typing “merchant location” and share the current location, Sabrina will display information on the closest merchants based on the selected category.

Not only that, during this Eid homecoming trip, Sabrina is also ready to help fulfill various banking activities such as finding the nearest BRI service location in the form of a BRI Branch Office, BRI ATM/CRM, BRILink Agent, information on BRI products and services and checking the status of resolving customer complaints. (Try)

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