Following Japan, the Canadian telecommunications company Rogers recently experienced a nationwide system failure, which took more than 19 hours to recover. In addition to the incident directly affecting customers, the banking and government services that use its services are also unable to function.
The source said that starting at 4:30 a.m. ET on Friday, Rogers’ network service went down, and its mobile and fixed-line networks became unavailable. As Rogers is Canada’s largest telecommunications provider, as many as 10 million wireless users and 2.25 million fixed-line users are directly affected. It took 19 hours for the system to finally begin to recover, but there is still instability.
Affected by the incident, the network services of many governments, banks and enterprises have become inoperable, and there are also problems with the local 911 emergency call. Local affected users need to connect to the Internet in some unaffected coffee shops, libraries and other places, and some shops cannot use the electronic payment system, which has taken a hit on business.
Rogers said that the failure was not caused by a network attack, but the actual cause is still under investigation. It is deeply sorry for the affected users and promised to provide compensation. The Canadian government has stated that this situation is unacceptable and has contacted different telecommunications providers to find solutions.
source:Archyde.com
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